FlyFlat is seeking a highly motivated and detail-oriented individual to join their team as an Operations Specialist. This role is perfect for recent graduates or early-career professionals looking to gain hands-on experience in operational processes while contributing to a high-performing team in the luxury travel industry.
Location
- Remote (work from anywhere)
Employment type:
- Full-Time (5 days/week)
Shifts:
- 9-hour shifts (including a 1-hour break); night or day shifts depending on business needs
Role of the Job
As an Operations Specialist, you will play a vital role in ensuring seamless service delivery by managing workflows, maintaining data accuracy, and supporting process improvements.
Main Responsibilities
- Organize and manage daily workflows to ensure tasks are completed on time and to a high standard
- Coordinate booking-related processes and track progress to maintain operational efficiency
- Maintain accurate and up-to-date records of bookings and client information
- Organize and update internal databases to ensure operational tasks are well-documented
- Verify critical details such as dates, times, and travel arrangements to ensure deliverables meet required standards
- Identify and resolve discrepancies or errors in collaboration with the team
- Collaborate with team members to ensure smooth transitions during shift handovers
- Communicate updates on task statuses or escalate issues as necessary
- Propose ideas to optimize workflows and enhance operational efficiency
Qualification Needed
Meeting all of the qualifications listed below is not compulsory. FlyFlat values diversity and is open to applications from candidates who may not meet all of the requirements. If you’re passionate about operations and have a strong work ethic, FlyFlat encourages you to apply.
- A recent graduate or early-career professional with a proactive attitude and eagerness to learn
- Strong organizational and time management skills with the ability to prioritize effectively
- Basic familiarity with productivity tools such as Google Sheets, Slack, and task management platforms like Asana
- Intermediate proficiency in written and spoken English
- Attention to detail and a commitment to delivering high-quality work
- Ability to work independently in a remote setup while being a reliable team player
Frequently Asked Questions
- Is this a remote-friendly role?
Yes, this role is fully remote.
- What are the working hours for this role?
9-hour shifts (including a 1-hour break); night or day shifts depending on business needs.
- What kind of experience do I need for this role?
Recent graduates or early-career professionals with a proactive attitude and eagerness to learn.
- Can I apply if I don’t speak English fluently?
Intermediate proficiency in written and spoken English is required.
- How do I apply for this role?
You can apply by submitting your CV and cover letter through the online application portal.
- What kind of benefits does FlyFlat offer?
Hands-on experience in operational processes, structured training and mentorship, exposure to the luxury travel industry, and career advancement opportunities.
- Can I work flexible hours?
The shifts are 9 hours long, including a 1-hour break, and may be night or day shifts depending on business needs.
- How long does the hiring process take?
The hiring process typically takes a few weeks, but this can vary depending on FlyFlat’s needs.
- Can I contact FlyFlat for more information?
Yes, you can contact FlyFlat through the online application portal or by emailing them directly.
- What kind of equipment will I need for this role?
You will need a computer, internet connection, and phone.
- Will I be required to travel for this role?
No, this is a remote-friendly role, and travel is not required.
- How many hours per week will I be expected to work?
You will be expected to work 40 hours per week.
- Can I apply if I have a disability?
Yes, FlyFlat is an equal opportunities employer and welcomes applications from candidates with disabilities.
Salary packages
- $300 per month
Don’t be discouraged – this role comes with great benefits that add to your overall compensation!
Required Documents
- CV
- Cover letter
How to apply
To initiate the application process, kindly submit your application below.
Submit Application
After opening the link, please scroll down the page to access the application form.
About FlyFlat
- Mission Statement
FlyFlat is committed to providing exceptional luxury travel experiences. FlyFlat believes that every client deserves personalized attention and tailored solutions.
- Values
FlyFlat values innovation, customer satisfaction, and teamwork. FlyFlat believes in fostering a culture of innovation and collaboration, where every team member feels valued and supported.
- Team
The FlyFlat team is passionate about delivering exceptional customer experiences. FlyFlat is committed to hiring talented individuals who share its values and mission.
- Culture
FlyFlat’s culture is built on the principles of innovation, customer satisfaction, and teamwork. FlyFlat believes in giving its team members the autonomy to work independently, while also providing the support