Are you looking for a dynamic and rewarding career in customer service and sales support? Do you want to work from anywhere and have the opportunity to earn incredible incentives? AO is seeking a highly motivated and dedicated Customer Service and Sales Support Representative to join their team.
Location
- Remote (work from anywhere)
Employment type:
- Full-time
Role of the Job
As a Customer Service and Sales Support Representative, you will play a critical role in providing exceptional customer service and sales support to clients. You will be responsible for building strong relationships with clients and team members, resolving customer complaints, and identifying new sales opportunities.
Main Responsibilities
- Provide exceptional customer service and sales support to clients
- Build strong relationships with clients and team members
- Resolve customer complaints and identify solutions
- Identify new sales opportunities and upsell/cross-sell products
- Participate in weekly training calls to improve skills and knowledge
- Work independently and as part of a team to achieve sales and customer service goals
Qualifications Needed
- Excellent communication skills, including active listening and problem-solving
- Ability to learn, adapt, and adjust on the go
- Works well with others and individually
- Possesses a strong work ethic and drive to succeed
Frequently Asked Questions
- What type of training will I receive?
You will participate in weekly training calls to improve your skills and knowledge.
- What are the incentives for this role?
AO offers incredible incentives, including incentive trips, prizes, and recognition.
- Can I really work from anywhere?
Yes, this is a 100% remote position, allowing you to work from anywhere.
- What are the typical working hours for this role?
The typical working hours will be discussed during the interview process.
- How does AO support work-life balance?
- AO prioritizes work-life balance and provides flexible scheduling to support your personal and professional needs.
- How does AO measure success?
AO measures success through sales and customer service metrics, including customer satisfaction and sales revenue.
- What is the company culture like at AO?
AO prioritizes a positive and supportive company culture, including recognition and rewards for outstanding performance.
- Can I work independently, or will I be part of a team?
You will work independently and as part of a team to achieve sales and customer service goals.
- What is the salary range for this position?
The salary range for this position is competitive and will be discussed during the interview process.
- What benefits does AO offer?
AO offers a range of benefits, including incentive trips, prizes, and recognition.
How to Apply
To apply for this position, please submit your resume and contact information through the company website
Submit Application
Take a moment to read about the company
About AO
- Mission-Driven Excellence
AO is a dynamic and innovative company dedicated to providing exceptional customer service and sales support. AO’s mission is to build long-term relationships with clients and provide personalized solutions that meet their unique needs. By combining cutting-edge technology with a passion for excellence, AO has established itself as a leader in the industry. AO’s commitment to excellence is reflected in its rigorous quality control processes, ongoing employee training, and continuous improvement initiatives.
- Values That Inspire
AO’s values center around excellence, integrity, and teamwork. AO fosters a positive and supportive company culture that encourages collaboration, creativity, and growth. AO prioritizes diversity, equity, and inclusion, providing a welcoming and inclusive work environment where everyone can thrive. By living these values every day, AO aims to make a positive impact on its clients, employees, and the wider community. AO’s values are reflected in its hiring practices, employee development programs, and community outreach initiatives.
- A Culture of Collaboration
The AO team consists of highly motivated and dedicated professionals passionate about providing exceptional customer service and sales support. AO offers various benefits, including incentive trips, prizes, and recognition, as well as opportunities for career advancement and professional growth. AO’s team members are encouraged to share ideas, learn from each other, and grow together. By fostering a culture of collaboration and open communication, AO aims to create a positive and supportive work environment that is conducive to success.
- Thrive in a Supportive Environment
AO is committed to supporting employee well-being and success, providing resources for mental and physical health. AO’s company culture emphasizes recognition and rewards for outstanding performance, prioritizing work-life balance and flexible scheduling. AO’s employees have access to a range of wellness programs, including fitness classes, mindfulness workshops, and employee assistance programs. By prioritizing employee well-being and success, AO aims to create a positive and supportive work environment that is conducive to success.