Smith .ai is looking for experienced call-handling professionals to join its team as virtual receptionists. This is a work-from-home opportunity, allowing candidates to work from their own homes. Smith .ai offers a competitive salary and opportunities for career growth.

Location

• Remote (US, Mexico)

Employment type:

• Full-time, Part-time

Benefits

• Paid training, healthcare benefits available for agents working 30+ hours weekly

Role of the Job

The virtual receptionist will be responsible for answering calls for a variety of different businesses and professionals, taking messages, screening new clients, booking appointments, collecting payments, and transferring calls. The ideal candidate will have excellent communication skills, strong typing and multitasking abilities, and the ability to work independently and as part of a team. Smith .ai’s virtual receptionists are the face of the company, providing exceptional customer service and support to clients and their customers.

Main Responsibilities

• Answer calls for different businesses and professionals
• Take messages, screen new clients, book appointments, collect payments, and transfer calls
• Understand the caller’s needs and provide business information
• Be part of a team and contribute to continued excellence

Qualifications Needed

• Strong typing and multitasking skills
• Access to high-speed internet
• Ability to work flexible hours in a quiet setting remotely
• Professional and confident communicator with clients
• Proficient and confident computer user
• Ability to speak smoothly and confidently in English

FAQs

• What are the working hours for this role?

The company operates 24/7/365, with flexible hours available.

• What kind of benefits does the company offer?

The company offers paid training, healthcare benefits, and opportunities for career growth.

• What kind of equipment do I need to work from home?

You will need a computer with internet access and a quiet workspace.

• What kind of skills do I need for this role?

You will need strong typing and multitasking skills, and the ability to communicate professionally with clients.

• Can I work from home?

Yes, this is a remote job opportunity.

Salary Package

The starting rate for U.S.-based agents is $15/hour, and $11/hour for Mexico-based agents.

Required Document

• CV

Submit Application

About Smith. ai

A Leader in Virtual Receptionist Services

Smith .ai is a leading provider of virtual receptionist services, offering a range of solutions for businesses and professionals. With a focus on innovation and customer satisfaction, Smith .ai has established itself as a trusted partner for companies looking to outsource their receptionist needs.

Core values

Smith .ai’s core values guide its operations and decision-making processes. These values include:

• Customer-centric approach: Smith. ai prioritizes customer satisfaction and strives to deliver exceptional experiences for its clients.

• Innovation: The company is committed to staying ahead of the curve and embracing new technologies and strategies to improve its services.

• Teamwork: Smith .ai fosters a collaborative and supportive work environment, recognizing the importance of teamwork in achieving its goals.

• Integrity: The company operates with integrity, transparency, and honesty in all its interactions with clients, team members, and partners.

What Sets Smith .ai Apart

Smith .ai’s unique approach to virtual receptionist services, combined with its commitment to customer satisfaction and innovation, sets it apart from its competitors. The company’s focus on delivering exceptional results, its state-of-the-art infrastructure, and its team of experienced professionals make it a trusted partner for businesses and professionals.

Community Involvement

Smith .ai is committed to giving back to the community and supporting local initiatives. The company believes in the importance of community involvement and is dedicated to making a positive impact.

Awards and Recognition

Smith .ai has received numerous awards and recognition for its outstanding services and commitment to customer satisfaction. The company’s dedication to excellence has earned it a reputation as a leader in the industry, and it continues to strive for innovation and improvement.

Join the Team

If you’re passionate about delivering exceptional results and are looking for a dynamic and supportive work environment, consider joining Smith .ai’s team. With opportunities for growth and development, Smith .ai offers a rewarding career path for those who share its values and commitment to excellence.

Conclusion

Smith .ai is a leading provider of virtual receptionist services, with a team of experienced professionals who are dedicated to delivering exceptional results. With a strong focus on innovation, customer satisfaction, and teamwork, Smith .ai continues to strive for excellence and establish itself as a trusted partner for businesses and professionals.