The Best Connection Group Limited is looking for someone to work as a Call Centre Operative. This is a temporary job where you’ll help customers and answer their questions.
Location
- Remote
Employment Type
- Part-time
Duration
- 10 weeks
Schedule
- Part-time, 20 hours per week
Hours
Monday to Friday, choice of shifts available (08:00 – 12:00, 13:00 – 17:00, and 14:00 – 18:00)
Closing Date
- 02 May 2025
Job Reference
- TM443036
Role of the Job
The Call Centre Operative will be responsible for delivering excellent customer service to handle queries from members. This role involves liaising with engineers via telephone and email to ensure members’ jobs are dealt with efficiently.
Main Responsibilities
- Dealing with incoming calls from members and delivering excellent customer service
- Liaising with engineers via telephone and email to ensure members’ jobs are dealt with efficiently
- Assisting with general admin office duties, such as filing, copying, and basic data entry
- Using Microsoft Word and Excel programs
FAQs
- What experience do I need for this role?
No previous experience is necessary, as full training is provided.
- What are the working hours for this role?
The role involves working 20 hours per week, Monday to Friday, with a choice of shifts available.
- What is the salary for this role?
The salary is £12.21 per hour.
- What benefits does The Best Connection Group Limited offer?
Benefits include online payslips, weekly pay, pension contribution, and 28 days paid annual leave pro-rata for PAYE.
- Will I be working with any specific software?
Yes, you will be using Microsoft Word and Excel programs.
- What is the closing date for this role?
The closing date is 02 May 2025
- What kind of customer service experience do I need?
No specific customer service experience is required, but a customer-focused approach is essential.
- How will I be trained for this role?
Full training will be provided to ensure you have the necessary skills and knowledge.
- What kind of communication skills do I need?
Excellent communication skills are required to deliver exceptional customer service.
- Will I be working with sensitive or confidential information?
You may be working with sensitive or confidential information, and discretion is essential.
- Can I choose my shifts?
Yes, you can choose from available shifts.
- How will I receive my pay?
You will receive weekly pay with online payslips.
- Is there a pension contribution scheme?
Yes, The Best Connection Group Limited offers a pension contribution scheme.
Salary package
- £12.21 per hour
Required document
- Resume/CV
How to apply
To initiate the application process, kindly submit your application below.
Submit Application
The job is remote, but it’s not clear if it’s open to people everywhere or just certain areas. If you’re interested, it’s worth applying to find out if you qualify!
There is no fee required to apply for this job, making it accessible to all interested candidates without any financial burden.
About the company
- A Legacy of Excellence
The Best Connection Group Limited has a rich history of delivering exceptional services to its clients. With a strong focus on customer satisfaction and a commitment to excellence, the company has established itself as a leader in its field. Over the years, The Best Connection Group Limited has consistently demonstrated its ability to adapt to changing customer needs and technological advancements, ensuring that its services remain relevant and effective. This legacy of excellence is a testament to the company’s dedication to its customers and its commitment to delivering high-quality services.
- A Commitment to Customer Satisfaction
Customer satisfaction is at the heart of everything The Best Connection Group Limited does. The company’s commitment to delivering exceptional customer service is unwavering, and every interaction with customers is designed to meet their needs and exceed their expectations. The Best Connection Group Limited’s team of dedicated professionals works tirelessly to understand customer needs and deliver solutions that meet those needs. By prioritizing customer satisfaction, the company is able to build strong relationships with its customers and deliver long-term value.
- Community Engagement
The Best Connection Group Limited is committed to giving back to the community and making a positive impact on society. The company’s community engagement efforts focus on promoting education and skills development, as well as supporting local initiatives and charities. By giving back to the community, The Best Connection Group Limited is able to foster a positive and supportive environment that benefits both its customers and employees.