Get Staffed Online Recruitment Limited is excited to present an opportunity for a Customer Support Administrator at a leading company in the Global Offshore Energy sector. This role offers a chance to work with a dynamic team, providing administrative support and excellent customer service. With a competitive salary and benefits package, this is an ideal opportunity for those looking to grow in their careers.
Location
- Remote
Employment type
- Full-time
Working Hours
- 35 hours per week (Monday to Friday, 9am – 5pm)
Closing Date
- May 31, 2025
Role of the Job
The Customer Support Administrator will provide information and support to customers through administrative tasks, maintaining accurate records, and ensuring excellent customer service. This role requires strong organizational, time management, and communication skills.
Main Responsibilities
- Respond to sales enquiries and customer support requests in a timely and accurate manner
- Support customers with competence and online-related issues
- Set up new accounts and enroll personnel on courses
- Prepare quotations and pro-forma invoices
- Check payment status and process purchase orders
- Release certificates and update spreadsheets and logs related to customer support activities
FAQS
- What skills are required for this role?
The ideal candidate should have excellent communication skills, strong organizational and time management skills, and proficiency in MS Office Suite.
- What benefits does the company offer?
The company offers a competitive salary, fully remote working options after initial training, career progression opportunities, and extra bonuses for meeting targets.
- What is the working schedule?
The working schedule is 35 hours per week, Monday to Friday, 9am – 5pm, with the possibility of an early finish on Fridays.
- What training is provided?
The company provides training on Freshdesk Company Ticket System and Competence Certification processes.
- Can I work from home?
Yes, after successful completion of initial training, you can work from home.
- How long is the initial training?
The initial training is one week.
- What software skills are required?
Proficiency in MS Office Suite, including Windows 10, Microsoft Office 365, Gmail, and Google Sheets, is essential.
- Can I expect career progression opportunities?
Yes, the company offers career progression opportunities.
- How will I be assessed during the application process?
You will be assessed through a series of tests, a short video interview, and a further online interview.
- What is the role’s level of autonomy?
The role requires managing your own workload and working independently.
- How does the company support its employees?
The company supports its employees through training, career progression opportunities, and a positive work environment.
- What is the company’s sector?
The company operates in the Global Offshore Energy sector.
- How long has the company been established?
The company was established in 2004.
Salary Package
The salary range for this role is £23,000 to £25,000 per year, depending on experience. Additional benefits include:
- Fully remote working options after initial training
- Career progression opportunities
- Extra bonuses for meeting targets- All IT equipment supplied.
Required Documents
- CV
- Cover letter (optional)
Completion of assessments and short video interview through the company’s dedicated recruitment portal
How to Apply
To apply for this role, please visit the company’s dedicated recruitment portal and complete the assessments and short video interview.
Submit Application
About Get Staffed Online Recruitment Limited
- A Legacy of Excellence.
Get Staffed Online Recruitment Limited has been a leading recruitment agency since its inception. With a proven track record of delivering top talent to clients across various industries, the company has established itself as a trusted partner in the recruitment sector. Over the years, Get Staffed Online Recruitment Limited has built a reputation for excellence, driven by a passion for matching the right candidates with the right opportunities.
- Commitment to Candidates
Get Staffed Online Recruitment Limited is dedicated to providing a positive and supportive experience for candidates throughout the recruitment process. From initial application to final interview, the company’s team is committed to ensuring that candidates feel valued and informed every step of the way. Whether you’re looking to take the next step in your career or simply explore new opportunities, Get Staffed Online Recruitment Limited is here to help.
- Global Reach, Local Knowledge
With a global reach and local knowledge, Get Staffed Online Recruitment Limited is uniquely positioned to provide recruitment solutions that meet the needs of clients worldwide. The company’s team has a deep understanding of the local market, allowing them to provide tailored solutions that take into account the unique challenges and opportunities of each region.
- Conclusion
Get Staffed Online Recruitment Limited is a leading recruitment agency with a proven track record of delivering top talent to clients across various industries. With a commitment to excellence, a culture of innovation, and a passion for matching the right candidates with the right opportunities, the company’s team is dedicated to providing exceptional service to clients and candidates alike. Whether you’re looking to build a high-performing team or simply explore new opportunities, Get Staffed Online Recruitment Limited is the perfect partner for success.