Are you a highly organized and detail-oriented individual with excellent communication skills? Paired, a global staffing and recruiting agency, is looking for a talented Virtual Guest Relations Assistant to join their client’s team, a serviced accommodation agency offering tailor-made housing solutions in the UK. As a Virtual Guest Relations Assistant, you will play a crucial role in ensuring the smooth operation of the business, providing exceptional customer service, and maintaining accurate records.
Location
- Remote (UK)
This is a remote job, and you can work from anywhere in the UK
Employment type
- Full-time
Industry
- Property Management
Experience Level
- Entry-level
Salary Range
- £400 – £550 per week
Role of the Job
As a Virtual Guest Relations Assistant, you will be responsible for providing administrative support to the property management team.
Main Responsibilities
- Collating reviews from landlords and guests
- Managing client-based reporting and ensuring each client file is up to date
- Ensuring receipt of guest and landlord videos and opt-ins to terms and conditions
- Uploading new houses to the database and enquiries to the system
- Handling enquiries from receipt to offering out
- Updating and circulating weekly reporting
- Managing the WhatsApp and email inbox, ensuring all communications are followed up on
- Financial reconciliations, including reconciling payments to invoices
FAQs
- What are the essential qualifications for this role?
Ability to work remotely, strong admin skills, fluency in English, strong interpersonal skills, proficiency in Microsoft Office, and excellent attention to detail.
- What kind of experience do I need for this role?
Experience in a commercial environment, customer service, or property management is desirable but not essential.
- What are the benefits of working for this company?
Flexible working, a vibrant and collaborative culture, creative freedom, and opportunities for personal growth.
- What kind of computer and internet do I need for this role?
High-speed internet and a computer with Microsoft Office installed.
- Can I work from anywhere in the UK?
Yes, this is a remote job, and you can work from anywhere in the UK.
- How many hours will I work per week?
This is a full-time role, and you will work standard business hours.
- How will I be managed and supported?
You will have regular check-ins with your manager and access to training and support to help you succeed in your role.
- Can I negotiate my salary?
Yes, salary is negotiable, and we encourage you to discuss your requirements with us.
- How long will the recruitment process take?
The recruitment process typically takes a few weeks, and we will keep you updated on the progress of your application.
Salary package
- £400 – £550 per week
Required document
- Resume/CV
How to apply
To initiate the application process, kindly submit your application below.
Submit Application
About Paired
- The mission
The Mission of Paired is to revolutionize the way people work by connecting talented individuals with great companies that need their unique skills. Paired believes that the best work comes from passionate, motivated individuals who are given the freedom to excel. By providing a platform for remote work, Paired aims to break down geographical barriers and create a global community of professionals who can collaborate, innovate, and thrive.
- Team
The team at Paired is made up of passionate individuals who are dedicated to making a difference in the world of work. From recruiters and developers to customer support specialists, every member of the team plays a crucial role in ensuring that Paired’s clients and candidates have an exceptional experience. The team is distributed across the globe, and collaboration and teamwork are highly valued.
- Culture
Paired’s culture is built on a foundation of empathy, feedback, and personal growth. The company values diversity and inclusivity and strives to create a work environment that is welcoming and supportive. Paired’s team members are encouraged to be their authentic selves and to bring their unique perspectives and experiences to the table. The company is committed to creating a culture that is collaborative, innovative, and fun.
- Future
The future of work is changing rapidly, and Paired is at the forefront of this change. The company is committed to staying ahead of the curve and to continuously innovating and improving its platform and services. Paired’s goal is to become the go-to platform for remote work and to make a positive impact on the world of work. With a talented team, a strong culture, and a commitment to excellence, Paired is well-positioned to achieve its goals and make a lasting impact.