Join the CENTEGIX team as a part-time Support Specialist and be part of a company that’s changing the game in wearable safety technology! As a Support Specialist, you’ll play a critical role in ensuring the safety and well-being of individuals in various settings, including healthcare, education, and government. If you’re passionate about making a difference and working in a fast-paced, dynamic environment, this is the perfect opportunity for you!

Location

• Remote (work from home)

Employment type

• Part-time

Hours

• Wednesday and Friday 7-3pm PST, Sunday 10am-6pm PST

Duration

• Ongoing

Role of the Job

As a Support Specialist, you’ll be the first point of contact for clients and stakeholders who need assistance with CENTEGIX’s safety solutions. Your role will involve answering phone calls, gathering and inputting information, reviewing and analyzing data, and communicating effectively with clients and team members. You’ll be working in a collaborative environment where your contributions will make a real difference.

Main Responsibilities

• Answer incoming phone calls using a guided script to accurately gather and input information into the design platform
• Review and analyze incoming data, following detailed instructions for proper processing
• Communicate effectively with clients, including school officials, law enforcement, and government agencies, to relay sensitive information with accuracy and discretion
• Maintain consistent, clear communication with team members
• Collaborate regularly and effectively with your manager and colleagues to ensure alignment and success
• Meet key performance indicators (KPIs) within a platform designed to support your development, offer constructive feedback, and foster professional growth

FAQs

• What experience do I need to apply for this role?

2 years of professional experience in a customer-facing, administrative, or operations support role.

• What are the working hours for this role?

Wednesday and Friday 7-3pm PST, Sunday 10am-6pm PST.

• Is experience in education, public safety, or government environments required?

No, but it’s a plus!

• What software proficiency is required?

Proficiency with standard office software such as Microsoft Office Suite (Word, Excel, Outlook)

• Will I receive training on internal platforms and cloud-based systems?

Yes, training will be provided!

• What benefits does CENTEGIX offer?

Remote first work environment, 401(k) Plan with 4% employer contribution, and more!

• Is CENTEGIX an equal-opportunity employer?

Yes, CENTEGIX prohibits discrimination and harassment of any kind and is committed to equal employment opportunity for all employees.

• Can I work from home?

Yes, this is a fully remote role!

• What’s the company culture like?

CENTEGIX is a dynamic and collaborative company that values innovation, teamwork, and making a difference.

• How does CENTEGIX support its employees?

CENTEGIX offers a range of benefits, including a 401(k) Plan with employer contribution, to support its employees.

• What’s the team like?

The CENTEGIX team is passionate, collaborative, and dedicated to making a difference.

• How does this role contribute to the company’s mission?

As a Support Specialist, you’ll play a critical role in ensuring the safety and well-being of individuals in various settings.

• What’s the salary for this role?

The salary package is competitive, with a rate of $15.00/hour (initial wage) and $18.00/hour after two months.

• What kind of support can I expect?

You’ll receive training and support from the CENTEGIX team to ensure your success in the role.

• How long does the application process take?

The application process typically takes a few weeks, and you’ll be notified of the outcome after review.

• What’s the next step after submitting my application?

Your application will be reviewed, and you’ll be contacted for an interview if you’re successful.

Salary package

• $15.00/hour (initial wage)
• $18.00/hour after two months

Required Documents

• Resume
• Cover letter

How to Apply

If you’re passionate about making a difference and working in a dynamic environment, apply now! Simply submit your application, including your resume and cover letter.

Submit Application

About CENTEGIX

• What Makes This Company Tick?

CENTEGIX is driven by a passion for safety and a commitment to innovation. The company’s wearable safety technology and cloud-based platform are designed to initiate the fastest response time for emergencies, making a real difference in people’s lives. With a focus on empowering and protecting individuals, CENTEGIX is dedicated to delivering exceptional safety solutions that meet the unique needs of its clients.

• Who’s Behind the Scenes?

The CENTEGIX team is made up of dedicated professionals who are passionate about safety and innovation. From software developers to customer support specialists, each member of the team plays a critical role in delivering exceptional safety solutions to clients. With a strong focus on collaboration and teamwork, the CENTEGIX team works together to drive innovation and excellence.

• What’s on the Horizon?

As CENTEGIX continues to grow and evolve, the company remains committed to its mission of delivering exceptional safety solutions that make a real difference in people’s lives. With a strong focus on innovation and customer satisfaction, CENTEGIX is poised to continue making a significant impact in the safety industry. Whether it’s developing new wearable safety technologies or expanding its cloud-based platform, CENTEGIX is dedicated to staying at the forefront of the safety industry.