Get ready to join the Titleist team as a remote chat representative! Titleist is looking for passionate individuals who love golf and can provide exceptional customer service to online shoppers. As a chat representative, you’ll be the face of the brand, helping customers find the perfect golf equipment and sharing your expertise with enthusiasm.
Location
- This is a remote job, which means you can work from anywhere in the world. Whether you’re in a cozy coffee shop or a quiet home office, you’ll be able to connect with customers and provide top-notch support.
Technology Requirements
- Desktop or laptop with Chrome browser, stable internet connection, and reliable sound output
Role of the Job
As a chat representative, you’ll be responsible for providing exceptional customer service to online shoppers. You’ll use your knowledge of Titleist golf equipment to help customers find the perfect products, answer questions, and resolve issues. Your goal is to create a personalized shopping experience that mirrors an in-store experience.
Main Responsibilities
- Be brand passionate
- share your love for the game and brand!
- Use primarily Titleist golf equipment
- Familiarity with the Titleist site and any related media/searches
- Ability to compare and analyze any competitor products
- Thrive in fast-paced environment handling multiple chats at once
- Maintain the core values of the Titleist tradition “commitment to continuous improvement and performance and quality excellence
FAQs
- What’s the company culture like at Titleist?
Titleist is all about passion for golf and commitment to excellence. The company values innovation, quality, and customer satisfaction.
- How much support can I expect from the team?
You’ll get comprehensive training and support to help you succeed in your role.
- Can I work from home?
Yes, this is a remote job, which means you can work from anywhere in the world.
- What’s the team like?
The team at Titleist is made up of passionate individuals who love golf and are dedicated to providing exceptional customer service.
- How many hours will I work per week?
The hours are flexible, but you’ll need to be available to work a minimum number of hours per week.
- How do I know if I’m qualified for the job?
You’ll need to have 5+ years golf experience, 2+ years club fitting experience, and in-depth knowledge of Titleist products.
- Can I apply if I’m not familiar with Titleist?
It’s preferred that you have knowledge of Titleist products, but you’re willing to learn.
- How long is the training process?
The training process will cover everything you need to know to succeed in your role.
- Will I get feedback on my performance?
Yes, you’ll get regular feedback and coaching to help you refine your skills.
- Can I work independently?
Yes, as a chat representative, you’ll be working independently, but you’ll have support from the team.
- How does Titleist measure customer satisfaction?
Titleist measures customer satisfaction through feedback and ratings.
- Can I participate in team meetings?
Yes, you’ll be expected to participate in team meetings and contribute to discussions.
- How does Titleist prioritize customer service?
Titleist prioritizes customer service by providing comprehensive training and support to the team.
- How long does it take to get paid?
You’ll get paid weekly
- Can I work part-time?
The hours are flexible, but you’ll need to be available to work a minimum number of hours per week.
Salary package
- $20 per hour
Required document
- CV
How to apply
To initiate the application process, kindly submit your application below.
Submit Application
About Titleist
- The History of Titleist
Titleist has been a leader in the golf industry for decades, with a rich history of innovation and excellence. Founded on a passion for golf and a commitment to quality, Titleist has become a trusted brand among golfers of all levels. From its early days to the present, Titleist has consistently pushed the boundaries of golf technology, introducing new products and innovations that have revolutionized the game. With a focus on performance, quality, and customer satisfaction, Titleist has built a loyal following among golfers who demand the best.
- The Community of Titleist
Titleist is more than just a brand – it’s a community of golfers who share a passion for the game. With a focus on building long-term relationships with its customers, Titleist is committed to providing golfers with the support and resources they need to succeed. From golf tips and advice to product recommendations and support, Titleist is dedicated to helping golfers of all levels achieve their goals. By building a community of like-minded individuals, Titleist aims to create a brand that golfers can trust and rely on.
- The Future of Titleist
The future of Titleist is bright, with a continued focus on innovation, quality, and customer satisfaction. The company is committed to pushing the boundaries of golf technology, introducing new products and innovations that will help golfers of all levels improve their game. With a strong brand and a loyal following, Titleist is well-positioned to continue its legacy of excellence in the golf industry. By staying true to its values and continuing to innovate, Titleist aims to remain a leader in the golf industry for years to come.