This is where we will be posting more jobs soon! Click here to join now
Monzo is seeking a highly skilled Data Analyst, Workforce Management to join its team. This role will play a critical part in managing the day-to-day modeling and reporting of the forecast change process and being accountable for seeking 1st line approvals of any changes that impact COps cost or headcount.
Location
- Remote (UK)
Department
- Commercial Planning & Governance
Reports To
- Not specified
Employment type
- Full-time
Role of the Job
The Data Analyst, Workforce Management will be responsible for managing the day-to-day modeling and reporting of the forecast change process, ensuring accurate reporting of FTE, cost, and workload impacts, and building strong relationships with stakeholders outside of Customer Operations.
Main Responsibilities
- Manage the day-to-day modeling and reporting of the forecast change process
- Ensure accurate reporting of FTE, cost, and workload impacts in various stakeholder-facing forums
- Build and maintain custom reporting/dashboards for Workforce Management
- Support the impact analysis in delivery of high-impact projects
- Build strong relationships with stakeholders outside of Customer Operations
Job Snapshot
What skills are required for this role?
Excellent English written and verbal communication skills, fluency in MacOS, Slack, and GSuite tools, and the ability to adapt to learn new systems and processes.
What is the salary range for this position?
£55,000 – £75,000 + share options.
What benefits does Monzo offer?
Flexible working hours, £1,000 learning budget each year, and a Macbook for work-from-home setup.
Is this a remote job opportunity?
Yes, this role can be based in the London office or distributed working within the UK
What is the application process like?
The application journey has 4 key steps: Recruiter Call, Initial Call, Take-home task, and Final interview.
How long does the hiring process take?
The average process takes around 2-3 weeks.
What kind of support can I expect in this role?
Support from the recruitment team and the opportunity to speak to them at various points during the application process.
Can I apply if I don’t meet every requirement?
Yes, Monzo encourages applications from people who are passionate about the role and keen to learn and grow.
What kind of work environment can I expect?
A fast-paced work environment with opportunities for growth and development.
How does Monzo support employee well-being?
Not specified.
Can I work from home?
Yes, Monzo provides extra support for work-from-home setup.
What tools and software will I be using?
SQL, Looker, MacOS, Slack, and GSuite tools.
Is Anaplan experience required?
No, Anaplan experience is a bonus.
How do I contact the recruitment team?
tech-hiring@monzo.com
Pay package
£55,000 – £75,000 + share options
Required Documents
- Resume
- Cover letter
How to Apply
Drop your application, and the recruitment team will review it.
Submit Application
This is where we will be posting more jobs soon! Click here to join now
About Monzo
Company Overview
Monzo is a digital bank that is revolutionizing the way people manage their finances. With a mission to make money work for everyone, not just the wealthy and bring transparency and control to people’s financial lives, Monzo is dedicated to providing a range of financial services that cater to the needs of its customers. With a strong commitment to innovation and customer satisfaction, Monzo is constantly seeking new and creative ways to improve customer experience and promote financial inclusion.
The company’s history dates back to 2015 when it was founded by Tom Pocklington and Jonas Huckestein. Since its inception, Monzo has grown rapidly and has become one of the leading digital banks in the UK. With a team of talented and dedicated professionals, Monzo is well-positioned to continue its growth trajectory and make a significant impact in the financial services industry.
Conclusion
Monzo is a digital bank that is dedicated to making money work for everyone, not just the wealthy. With a strong commitment to innovation, customer satisfaction, and diversity, equity, and inclusion, Monzo is well-positioned to continue its growth trajectory and make a significant impact in the financial services industry. The company’s mission, values, and culture are reflected in its approach to customer service, product development, and community engagement, and demonstrate its commitment to promoting financial inclusion and social responsibility.