This is where we will be posting more jobs soon! Click here to join now
TP is looking for talented individuals to join their team as an Automotive Sales & Service Representative. This role is perfect for those who enjoy working in customer service and are passionate about the automotive industry. As a Customer Service Representative, you will be the face of the company, interacting with customers and resolving their queries.
Location
This is a remote job opportunity, and you can work from the comfort of your own home. However, TP has specified that they can only offer employment to individuals located in certain states in the US, including AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY.
Requisition ID
- 2025-66593
Category
- Customer Service/Support
Role of the Job
As a Customer Service Representative, your main responsibility will be to find innovative ways to respond to varying questions, issues, and concerns. You will connect with customers via phone, email, chat, and social media to resolve their queries. Your goal will be to provide excellent customer service, resolve issues efficiently, and ensure customer satisfaction.
Main Responsibilities
- Connect with customers via phone, email, chat, and social media to resolve their queries
- Calmly attempt to resolve and de-escalate any issues
- Escalate interactions when necessary and appropriate
- Respond to requests for assistance and/or possible processing payments
- Track all call-related information for auditing and reporting purposes
- Provide feedback on call issues
- Upsell if required
Job Snapshot
What is the job about?
The job is about providing excellent customer service and resolving customer queries.
What are the working hours?
The working hours are not specified, but you will be required to work in a virtual team environment.
Do I need experience in customer service?
6 months of customer service experience is preferred, but not required.
What are the qualifications needed for this job?
You need to be over 18 years of age, have a high school graduate or GED, and be able to type 25 wpm.
What are the benefits of working with TP?
The benefits include paid training, competitive wages, full benefits, paid time off, employee wellness and engagement programs.
What documents are required?
You will need to provide proof of internet speed and a quiet workspace.
Is TP a good company to work for?
TP is a global, digital business services company that values its employees and provides a supportive work environment.
Does TP provide training?
Yes, TP provides paid training for its employees.
Can I work part-time?
The job details do not specify whether part-time work is available.
Is this job suitable for recent graduates?
Yes, this job may be suitable for recent graduates who are looking for a career in customer service.
How long does the recruitment process take?
The recruitment process timeline is not specified.
Qualifications Needed
- Be over 18 years of age
- High school graduate or GED
- Ability to type 25 wpm
- Proven oral and written communication skills
- Logical problem-solving skills
- Ability to navigate Windows operating systems
Salary Package
- The salary package for this role is competitive wages, but the exact figure is not specified.
Required Documents
- CV
You will need to provide proof of internet speed and a quiet workspace. You will also need to meet the internet requirements, which include:
- Minimum subscribed download rate equal or exceeds 25.0 Mbps
- Minimum subscribed upload rate equal or exceeds 10.0 Mbps
- ISP must have no packet loss and ping under
How to Apply
To initiate the application process, kindly submit your application below
Submit Application
This is where we will be posting more jobs soon! Click here to join now
About TP
A Global Leader in Digital Business Services
TP is a global, digital business services company that has been at the forefront of innovation for years. With a presence in multiple countries, TP has established itself as a trusted partner for businesses looking to streamline their operations and improve their bottom line. TP’s expertise spans a wide range of industries, and its team of experts is dedicated to delivering high-quality services that meet the unique needs of each client. From customer service to technical support, TP’s services are designed to help businesses succeed in today’s fast-paced and competitive market.
A Bright Future Ahead
As TP looks to the future, it is excited about the opportunities that lie ahead. With a strong foundation in place, TP is poised for continued growth and success. The company is committed to staying at the forefront of innovation and delivering exceptional services that meet the evolving needs of its clients. With a talented team and a passion for customer service, TP is confident that it will continue to thrive in the years to come. Whether it’s through expanding its services or entering new markets, TP is committed to delivering results that exceed expectations.