This is where we will be posting more jobs soon! Click here to join now
Become a Customer Support Expert for brands you love! Chatdesk is hiring Remarkable AI Experts as freelance customer support agents to help companies provide the best support for their customers through social channels and email. This job is perfect for anyone looking to earn additional income, work from anywhere, and create their own schedule.
Location
- Remote
EU or abroad? No worries! Both application forms are available for you!
Employment type
Freelance, part-time, flexible schedule
Role of the Job
As a Remarkable AI Expert, you will be a freelance customer support agent helping companies provide the best support for their customers through social channels (Facebook, Instagram, TikTok & Twitter) and email. You will represent your favorite brands, respond timely and accurately to emails and social media messages, provide a meaningful and engaging experience with every interaction, and resolve customer requests with care and professionalism.
Main Responsibilities
- Represent your favorite brands on social media and other platforms
- Respond timely and accurately to emails and social media messages
- Provide a meaningful and engaging experience with every interaction
- Resolve customer requests with care and professionalism
Job Snapshot
Is customer service experience necessary to apply for this job?
No, it’s not necessary. Chatdesk provides training and support to help you succeed in the role.
Can I work full-time as a Remarkable Customer Support Expert?
This job is designed as a part-time, flexible opportunity. However, high-quality performance can lead to more opportunities with various brands.
How do I get paid as a Remarkable Customer Support Expert?
Your earnings will be based on your performance and the opportunities you take on. There’s unlimited earning potential.
What kind of support will I receive as a Remarkable Customer Support Expert?
You’ll have access to Chatdesk’s cutting-edge software that provides support to streamline your work. You’ll also receive training and support from the Chatdesk team.
How do I stay organized and manage my time effectively as a Remarkable Customer Support Expert?
You’ll need to be self-motivated and disciplined to manage your time effectively. Chatdesk’s software and support team can help you stay organized.
What’s the most important skill for a Remarkable Customer Support Expert?
High proficiency in English grammar and punctuation is crucial, as well as the ability to respond timely and accurately to customer inquiries
Can I apply for this job if I’m not fluent in English?
Professional fluency in English is required for this role. However, fluency in other languages is a plus
How do I get started as a Remarkable Customer Support Expert?
You’ll need to apply for the job and go through a simple onboarding process. Once you’re approved, you can start working with Chatdesk’s clients
What’s the company culture like at Chatdesk?
Chatdesk is a company that values exceptional customer service and supports its team members to provide the best experience for customers.
Can I work as a Remarkable Customer Support Expert if I’m not in the EU?
Unfortunately, this job is only available for individuals located in the EU
Can I take breaks whenever I want?
As a freelance customer support agent, you’ll have the flexibility to create your own schedule. However, you may need to meet certain deadlines or respond to customer inquiries in a timely manner.
How do I stay up-to-date with the latest developments in customer support?
Chatdesk provides training and support to help you stay up-to-date with the latest developments in customer support.
Breakdown of Requirements
- No prior customer service experience required
- Laptop/computer with internet access
- High proficiency in English grammar and punctuation
- Professional fluency in other languages is a plus
Pay package
To be discussed upon application.
Required document
- CV
How to Apply
To initiate the application process, kindly submit your application below
EU Application Form
International Application Form
This is where we will be posting more jobs soon! Click here to join now
About Chatdesk
A New Era of Customer Support
Chatdesk is revolutionizing the way companies provide customer support. With a focus on exceptional service across social media, email, chat, and SMS, Chatdesk is helping e-commerce brands attract, support, and retain customers. The company’s cutting-edge software utilizes AI support to streamline customer support work, enabling experts to focus on what matters most – providing top-notch service. By leveraging technology and human expertise, Chatdesk is setting a new standard for customer support.
The Vision Behind Chatdesk
The idea behind Chatdesk is simple yet powerful. In today’s digital age, customers expect seamless support across all channels. Chatdesk’s innovative approach recognizes this shift and empowers companies to deliver exceptional customer experiences. By combining AI-driven technology with human intuition, Chatdesk enables brands to build strong relationships with their customers. This vision is at the heart of everything Chatdesk does, driving the company’s mission to make customer support more efficient, effective, and enjoyable.
The Impact of Chatdesk
The impact of Chatdesk can be seen in the success stories of its clients. Companies that partner with Chatdesk report improved customer satisfaction, increased loyalty, and enhanced brand reputation. By providing exceptional customer support, these companies are building strong relationships with their customers, driving business growth, and staying ahead of the competition. Chatdesk’s innovative approach is transforming the customer support landscape, and its effects are being felt across industries.