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TTEC is a company that focuses on making customers happy by providing exceptional customer experiences. They work with many iconic brands and use a combination of humanity and technology to deliver great service. TTEC is now hiring Customer Service Representatives to work from home in many states across the US.
Location
Remote (U.S)
Role of the Job
As a Customer Service Representative, you’ll be the difference between a customer’s experience being average or exceptional. You’ll have ownership over resolving escalated or complex calls and provide answers to customers quickly.
Main Responsibilities
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Job Snapshot
What benefits does TTEC offer?
TTEC offers paid time off (PTO), wellness and healthcare benefits, and tuition reimbursement.
How much can I earn?
The base wage starts at $13.00 to $16.35 per hour.
Will I get training?
Yes, TTEC will train you to be a subject matter expert in your field.
Can I work with a team?
Yes, you’ll contribute to the success of the customer experience and the overall success of the team.
Is the job flexible?
Yes, the job is remote, and you can work from home.
What’s the company’s purpose?
TTEC’s purpose is to make customers happy.
How long has TTEC been in business?
TTEC has been in business since 1982.
What kind of technology does TTEC use?
TTEC uses advanced technology to deliver customer experiences.
Can I work in any state?
No, there are some location restrictions.
How will I be supported?
You’ll report to a Team Lead and have access to training and development resources.
Qualification Needed
- 6 months or more of customer service experience
- High school diploma or equivalent
- Ability to recognize, apply, and explain product or service knowledge
- Computer experience
- High-speed internet connection (>25mbps) with a hardwired connection to the home router
- A quiet, private place to work without background noise
Pay package
The base wage starts at $13.00 to $16.35 per hour. TTEC also offers a great compensation package with benefits like paid time off (PTO), wellness and healthcare benefits, and tuition reimbursement.
Required Documents
- CV
How to Apply
You can apply for the Customer Service Representative role through the TTEC website.
After opening the link, scroll down to view the available locations and choose the one that suits you.
Submit Application
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About TTEC
History of TTEC
TTEC’s history dates back to 1982, when the company was founded with a singular focus on delivering exceptional customer experiences. Over the years, TTEC has evolved to become a global leader in customer experience solutions, working with many of the world’s most iconic brands. With a proven track record of success, TTEC has built a reputation for providing innovative and effective solutions that meet the needs of its clients. From its humble beginnings to its current status as a global industry leader, TTEC’s journey is a testament to the power of dedication, hard work, and a passion for delivering exceptional customer experiences. TTEC’s commitment to excellence is reflected in its rigorous approach to quality assurance, ensuring that every customer interaction meets the highest standards of quality and professionalism.
A Brighter Future
As TTEC continues to evolve and grow, the company remains committed to its core values of delivering exceptional customer experiences, being supportive and flexible, and creating a dynamic and family-friendly atmosphere. With a strong foundation in place, TTEC is well-positioned to continue delivering exceptional customer experiences and making a positive impact on the world. The company’s commitment to innovation, excellence, and customer satisfaction will continue to drive its success in the years to come, as TTEC remains a trusted partner for companies seeking to deliver exceptional customer experiences. Through its continued growth and innovation, TTEC is poised to make an even greater impact on the world, while maintaining its core values and commitment to excellence.