This is where we will be posting more jobs soon! Click here to join now
This job is about providing excellent customer service at Nottingham station. You’ll be part of a big team that helps keep the railway running smoothly. The company is called East Midlands Railway (EMR). They care about their customers and want to make sure everyone has a great experience.
Location
- UK
Job Details
This is a part-time job. You’ll work shifts, including mornings, evenings, and possibly weekends. The shifts can start as early as 6:00 AM and finish as late as 10:30 PM.
Role of the Job
Your main job is to provide excellent customer service. You’ll help customers with their queries, direct them to the right places, and make sure they have a great experience at the station.
Main Responsibilities
- Help customers with their queries and direct them to the right places
- Manage the car park facilities
- Make customer announcements at the station
- Deal with lost property
- Provide excellent customer service at all times
FAQs
What kind of experience do I need for this job?
You don’t need specific experience, but having a customer service background would be helpful
What are the working hours?
The shifts can start as early as 6:00 AM and finish as late as 10:30 PM
What kind of benefits does this job have?
You’ll get free travel on the East Midlands Railway network, discounted travel on other rail networks, and access to an employee benefits portal
What’s the salary for this job?
The salary starts at £13,040.67 and rises to £13,765.16 after one year, and then to £14,489.64
Can I work part-time and study?
This job is part-time, so you might be able to fit it around your studies.
Can I get a pension scheme?
Yes, EMR offers a defined benefit railway pension scheme
How will my application be assessed?
Your application will be assessed based on merit and skills
Can I reapply if I’m not successful?
You can reapply after 12 months if you’re not successful
Breakdown of Requirements
You don’t need specific qualifications, but having experience in customer service would be helpful. Training will be provided to successful candidates.
Required Documents
You’ll need to submit an online application form and upload your CV. Make sure you remove all personal information, including your name, from your CV.
How to Apply
To apply, submit your online application form and upload your CV. If you’re successful, you’ll be placed into the talent pool for a maximum of 12 months.
Submit Application
This is where we will be posting more jobs soon! Click here to join now
About East Midlands Railway (EMR)
Who Are They
East Midlands Railway (EMR) is a railway company that operates in the East Midlands region. They care about their customers and want to make sure everyone has a great experience.
What Do They Do?
EMR operates trains across the East Midlands region, providing excellent customer service and ensuring the smooth operation of the railway network.