Get ready for an awesome job opportunity! Interviews Chat is hiring a Customer Service Representative to join their fully remote team! This role is all about supporting their fast-growing global user base and making sure users feel confident and supported every step of the way.
Location
This job is Worldwide Remote, so you can work from anywhere!
Job Type
Full-time
Role of the Job
The Customer Service Representative role at Interviews Chat is super important. You’ll be the go-to person for users who need help with the web app, Chrome extension, and desktop app, especially with their core product, Interview Copilot.
Main Responsibilities
- Handle incoming support inquiries via email and chat
- Help users troubleshoot and understand how to use Interview Copilot effectively
- Escalate bugs or edge cases to the dev team
- Contribute to improving help docs, internal guides, and support processes
Qualification Needed
- Proactive and empathetic personality
- Excellent communication skills
- Ability to figure things out and enjoy helping people
- English-speaking candidates worldwide are welcome.
FAQS
What’s the salary range for this role?
$50,000 – $70,000 per annum!
Is this job fully remote?
Totally, you can work from anywhere!
What kind of support inquiries will I handle?
Email and chat support for the web app, Chrome extension, and desktop app!
Do I need experience in customer service?
Not explicitly required, but a plus!
What’s the company culture like at Interviews Chat?
Small, mission-driven team with real autonomy and visible impact!
Can I apply if I’m not in the US?
Absolutely, this role is open to English-speaking candidates worldwide!
How fast does Interviews Chat grow?
Super fast, they’re backed by thousands of users!
What’s Interview Copilot?
Their core product that listens to interviews in real time and provides helpful answers and suggestions!
Do I get opportunities for career growth?
Likely, since Interviews Chat is a fast-growing company!
What’s the work schedule like?
Not specified, but likely flexible since it’s a remote role!
Do I need to know coding or tech skills?
Not required, but familiarity with web apps and Chrome extensions is a plus!
How do I stay updated on company news?
Probably through regular team communications and updates!
Is Interviews Chat an equal-opportunity employer?Likely, since they’re open to candidates worldwide!
Can I work part-time?
Not specified, but the job listing doesn’t mention part-time opportunities!
What’s the hiring process like?
Not specified, but likely includes an application and interview process!
Do I need a degree to apply?
Not specified, but a degree in a relevant field is likely a plus!
What’s the team size like at Interviews Chat?
Small, mission-driven team!
Do they offer training or onboarding?
Likely, since they’re a growing company that values support!
Can I expect a fun work environment?
Totally, since it’s a mission-driven team with real autonomy!
How do I know if I’m a good fit?
If you love helping people, enjoy figuring things out, and want to change lives!
Salary Package
The salary range for this role is $50,000 – $75,000 per annum.
Required Documents
- Resume
- CV
How to Apply
To apply to this job please send an email directly to
with the email title [Customer Service Representative @ Interviews Chat]
About Company: Interviews Chat
The Beginning
Interviews Chat is an epic company that’s all about helping people ace their job interviews! Founded to reshape how the world prepares for interviews, Interviews Chat offers AI-powered tools to give job seekers an edge.
Their Mission
The mission at Interviews Chat is super cool – to make sure everyone can confidently and ethically prepare for interviews in over 30 languages! Their core product, Interview Copilot, listens to interviews in real time and provides helpful answers and suggestions on screen.
Why They’re Awesome
Interviews Chat is awesome because they’re fast-growing and mission-driven! Backed by thousands of users who rely on them to land their next role, Interviews Chat is changing lives every day.
Their Products
Their main product, Interview Copilot, is designed to help job seekers prep smarter and perform.