Get ready for an epic Remote Job Opportunity! LCH Lab. Corp. of America Holdings is hiring a Customer Service Representative in a Full-Time role! This is an awesome opportunity to join their Contact Center team and provide world-class customer service!
Location
- Remote ( U.S. based applicants only)
Job Type
- Full-Time
Role Of The Job
The Customer Service Representative role at LCH Lab. Corp. of America Holdings is all about providing exceptional customer service to physician offices, hospital laboratories, patients, and internal customers.
Main Responsibilities
- Manage Inbound and Outbound Calls, average 50-60 calls per day.
- Update and provide necessary information to resolve denied claims.
- Give recommendations for process improvements.
- Maintain confidentiality.
- Read and understand the Explanation of the correspondence.
- Ensure guidelines and regulations are followed.
- With physicians, insurance companies, and patients.
- Verify eligibility, claim status, and/or obtain better billing information.
Qualifications Needed
- High School Diploma or Equivalent: Required.
- Minimum One Year Work Experience: Required
- Previous Call Center and Customer Service Experience: Strongly preferred
- Previous Medical Experience: Strongly preferred.
- Strong Phone and Verbal Communication Skills: Along with active listening skills.
- Ability to Meet Deadlines: And exercise critical thinking skills.
FAQs
- What’s the salary package for this role? $15.25 – $16.00 per hour.
- Is this job fully remote? Totally, you can work from anywhere in the USA.
- Do I need prior experience in customer service? Strongly preferred, but not required.
- What’s the company culture like at LCH Lab. Corp. of America Holdings? Innovative and customer-centric.
- Are there opportunities for career growth? Likely, since LCH Lab. Corp. of America Holdings is a leading company.
- Do they offer training or mentorship? Likely, to ensure success in the role.
- What’s the scheduling like? Full-time, with structured environment and designated lunch and break schedules.
- Do they offer union-backed benefits? Not specified!
- Can I apply if I’m not a US citizen? Not specified, but likely yes if you have the right to work in the USA.
- How do I apply? Click on the ‘Submit Application’ button to find out more.
- What’s the interview process like? Not specified, but likely a virtual interview!
- Do I need to be tech-savvy? Yep, technical experience with specific tools is required.
- Is LCH Lab. Corp. of America Holdings a stable company? Yes, they’re a leading company in the industry.
- What’s the work environment like? Remote, but collaborative and fast-paced.
- Do they offer bonuses? Not specified, but many incentives are offered.
- Can I work part-time? Not specified, this is a full-time role!
- What’s the age requirement? Not specified.
- Do I need a degree? High School Diploma or equivalent is required.
- How long does it take to hear back after applying? Not specified, but likely within a few days.
- Why join LCH Lab. Corp. of America Holdings? To be part of an innovative company and make a difference.
Required Documents
- CV
- Resume
Submit Application
About Company: LCH Lab. Corp. of America Holdings
- The History: LCH Lab. Corp. of America Holdings is a leading company in the industry, known for their innovative approach to customer service and healthcare solutions.
- Their Mission: The mission of LCH Lab. Corp. of America Holdings is to provide exceptional customer service and healthcare solutions that make a positive impact on the lives of their customers.
- Their Vision: The vision of LCH Lab. Corp. of America Holdings is to be a leading provider of customer service and healthcare solutions, known for their innovative approach and commitment to customer satisfaction.