Get ready to join a dynamic team at TP Canada as a B2B Customer Service Expert! This remote job offers a unique opportunity to provide exceptional customer service to retailers, present new products and deals, and engage clients’ interest. With a strong focus on career development and growth, TP Canada is an excellent place to build a successful career.
Location
- Remote (Canada Applicants Only)
Job Type
- Full-Time
Role Of The Job
The B2B Customer Service Expert will provide assistance to customers (retailers) and demonstrate exceptional customer service skills. This role requires a strong understanding of RBH’s product range and customization options, as well as the ability to engage with clients and comprehend their needs.
Main Responsibilities
- Provide exceptional customer service to retailers.
- Present new products and deals to engage clients’ interest.
- Maintain comprehensive understanding of RBH’s product range and customization options.
- Engage with clients to ascertain their needs and preferences.
- Address client questions and queries, providing tailored solutions.
Qualification Needed
- High School Diploma or equivalent preferred.
- Strong verbal and written communication skills.
- Strong customer service or sales acumen.
- Proficiency in comprehending client concerns and providing tailored solutions.
- Expertise in analyzing and understanding client requirements efficiently.
FAQs
What’s the career path like at TP Canada?
TP Canada offers an established career path with self-assessments, virtual training, and guided curriculum.
Is this a good opportunity for someone just starting their career?
Yes, this role offers a robust career path with a full development plan and opportunities for growth.
What kind of training is provided?
TP Canada provides paid 2 weeks of training, as well as continuous learning through progressive training.
What benefits does TP Canada offer?
TP Canada offers medical and dental benefits, Employee Family Assistance Programs, and Rewards & Recognition programs.
Is this a remote job?
Yes, this job is remote, and the ideal candidate will be able to work from anywhere.
What’s the company culture like?
TP Canada has a positive and supportive environment that values employee growth and development.
How do I apply?
Click the “Submit Application” button to submit your application.
What are the requirements for this role?
The ideal candidate will have extensive knowledge of RBH products and services, exceptional communication skills, and strong problem-solving abilities.
Is experience in customer service required? Strong customer service or sales acumen is preferred, but not necessarily required.
What’s the salary package like?
The salary package is not specified, but TP Canada offers a robust career path with opportunities for growth and development.
How long does it take to hear back after applying?
The application process is not specified, but it’s best to apply early to increase your chances of getting hired.
What kind of support can I expect in this role?
TP Canada provides a positive and supportive environment, as well as opportunities for growth and development.
Can I work part-time?
This role is not specified as part-time, but TP Canada may offer flexible work arrangements.
What’s the company history like?
TP Canada has a long history of providing business solutions and has established itself as a trusted partner to many leading brands.
Is TP Canada a good place to work?
TP Canada offers a positive and supportive environment, opportunities for growth and development, and a range of benefits, making it a great place to work.
salary package
The salary package is not specified, but TP Canada offers a robust career path with opportunities for growth and development.
Required Documents
- CV
- Resume
How to apply
Click submit application below👇
Submit Application
About TP Canada
TP Canada is a trusted partner to many of the world’s leading brands, providing advanced business solutions that deliver integrated, human-centric experiences while optimizing business processes and performance. With decades of experience and a culture of continuous innovation, TP Canada is committed to making a positive impact.
Our History
TP Canada has a long history of providing business solutions and has established itself as a trusted partner to many leading brands. With a strong reputation for innovation and excellence, TP Canada continues to evolve and adapt to the changing needs of its customers.