Get ready to level up your career as a Chat Brand Rep for Turtle Beach! This role is all about sharing your passion for gaming and providing top-notch support to customers on (link unavailable) As a remote chat representative, you’ll be the go-to person for gamers seeking advice on the best gaming gear and accessories.
Job Description
As a Chat Brand Rep, you’ll be responsible for delivering exceptional customer service, answering questions, and resolving issues in a timely and professional manner. You’ll be the face of Turtle Beach, showcasing your expertise and enthusiasm for the brand.
Day-to-Day Responsibilities
- Respond to customer inquiries via chat, providing expert advice and solutions
- Share your knowledge of Turtle Beach products and services
- Compare and analyze competitor products to better serve customers
- Show empathy and understanding to customers in stressful situations
- Stay up-to-date on the latest gaming trends and products
Benefits and Perks
- Performance-based rewards redeemable for products and gift cards
- Insider information on new product launches and events
- Opportunity to work remotely from anywhere with a stable internet connection
- Flexible schedule with immediate start upon completion of onboarding
Pay Package
- $11/hour, paid weekly
Location
- Remote
Job Type
- 1099 Independent Contractor position
Working Hours
- Not specified, but flexible schedule
Company Name
- Turtle Beach (working with ThirdChannel ECommerce
Tips and Advice
- Develop strong communication skills to effectively interact with customers
- Stay up-to-date on the latest gaming trends and products
- Showcase your passion for gaming and the Turtle Beach brand
- Be proactive and willing to learn and grow
- Provide excellent customer service to stand out
FAQs
Q: What kind of technology do I need to work as a Chat Brand Rep?
A: You’ll need a computer with Chrome browser, stable internet connection (at least 10mbps), and reliable sound output.
Q: Can I work from anywhere?
A: Yes, this is a remote position, and you can work from anywhere with a stable internet connection.
Q: What’s the pay structure like?
A: You’ll earn $11/hour, paid weekly, with opportunities for performance-based rewards.
Selection Criteria
- Avid gamer with experience in console gaming (Xbox, PlayStation, and/or Nintendo)
- Passion for online gaming and current online gamer
- Experience setting up and using wired and wireless headsets
- Proficient in modern technology, web search, and navigation
- Ability to type at least 35 wpm with clear communication skills
Application Guidelines
To apply, submit your application through the designated channel, ensuring you meet the selection criteria and showcase your passion for gaming and customer service.
Get Started
About the Company
What is Turtle Beach?
Turtle Beach is a leading gaming brand that specializes in creating high-quality gaming headsets and accessories. With a mission to help gamers play their best, Turtle Beach has established itself as a trusted name in the gaming industry. The company values human connections and premium service, which is reflected in its approach to customer support. By joining the Turtle Beach team, you’ll be part of a community that shares your passion for gaming and strives to deliver exceptional experiences.
What Kind of Products Does Turtle Beach Offer?
Turtle Beach offers a wide range of gaming headsets and accessories designed for various gaming platforms, including Xbox, PlayStation, and Nintendo. From wired and wireless headsets to gaming controllers and accessories, Turtle Beach has everything you need to elevate your gaming experience. The company’s products are designed to provide exceptional sound quality, comfort, and durability, making them a favorite among gamers worldwide.
What’s the Company Culture Like
Turtle Beach is a company that’s passionate about gaming and dedicated to delivering exceptional customer experiences. The company values innovation, teamwork, and community involvement, which is reflected in its approach to business and customer support. By joining the Turtle Beach team, you’ll be part of a dynamic and supportive community that shares your passion for gaming and strives to make a difference in the industry. With a focus on growth, development, and customer satisfaction, Turtle Beach is an exciting place to build a career.