Location
- Remote – Work from home.
- Location Restrictions: Open to U.S. residents, excluding CA, CO, CT, MA, MD, NY, OR, WA, and WI.
Job Type
- Part-time
Category
- Customer Service
About the Role
Genesis Call Center, part of Enterprise Call Center, recruits, trains, and manages remote Customer Service Representatives (CSRs) who support national brands in customer service, tech support, and sales. As a Call Center Advisor, you’ll handle inbound customer interactions, resolve issues, and ensure satisfaction while working remotely.
Key Responsibilities
- Answer inbound calls and assist customers with questions, concerns, or product/service issues.
- Use provided tools to document and resolve customer needs accurately.
- Complete certification courses to qualify for client assignments.
- Meet performance targets in quality, communication, and efficiency.
Qualifications
- High school diploma or GED required.
- Must be at least 18 years of age.
- Authorized to work in the United States.
- Strong communication and active listening skills.
- Basic computer knowledge and typing ability.
Benefits
- Paid training.
- Flexible schedule options.
- Paid time off (PTO).
- Career advancement opportunities.
- Access to telehealth benefits.
Salary Package
Competitive pay (exact details not specified).
Required Documents
- Resume/CV outlining relevant experience and qualifications.
- Application form with required information, including contact details.
APPLY HERE
About Genesis Call Center
Genesis Call Center recruits, trains, and manages remote CSRs to support national brands in customer service, tech support, and sales. The company is committed to excellence, innovation, and customer satisfaction while offering employees opportunities for growth in a professional, supportive environment.
Mission
Deliver high-quality customer service and support to national brands.
Values
Excellence, innovation, professionalism, and customer satisfaction.
Products & Services
Customer service, tech support, and sales for national brands.
Culture
Professional and brand-aligned service with a supportive workplace and growth opportunities.