Location

• Remote (US)

Job Details

Type: Full-time

Department: Finance

Salary: $27.40 – $31.25/hr + bonus

Role of the Job

Handle collections and account management by contacting customers, negotiating payment plans, and maintaining accurate records while ensuring compliance.

Responsibilities

• Recover overdue debts & negotiate settlements
• Maintain accurate account and collection records
• Ensure compliance with policies & laws
• Provide professional customer service and support

Requirements

• High school diploma (degree in Business/Finance preferred)
• 2–3 years in collections, A/R, or customer service
• Skilled in GoogleSuite; Zuora/Monto a plus
• Strong communication & negotiation skills

Benefits

• Flexible PTO & paid holidays
• Mental health & wellness support
• • Health, retirement, stock options
• Growth opportunities with training and development

Documents

• Resume/CV
• Cover Letter

APPLY HERE

About Invoca

Invoca is a leader in AI-powered Conversation Intelligence, helping businesses boost revenue through real-time customer insights. With 2,000+ customers and rapid growth, Invoca promotes innovation, diversity, and a supportive team culture.