Lulu and Georgia is seeking a highly motivated and results-driven Design Concierge to own the top of the sales funnel. This sales-first role plays a critical part in converting high-intent leads into booked design consultations and product-driven transactions.
Location
- Remote (work from home)
Role of the Job
The Design Concierge will be the first point of contact for potential clients, working to qualify leads, pitch services, and convert interest into revenue. The ideal candidate is a natural closer who thrives in a fast-paced environment and can speak confidently about high-ticket home products.
Main Responsibilities
- Drive sales from the first touch by responding to inbound leads and qualifying prospects
- Build revenue through smart outreach and converting leads into booked design consultations and product-driven transactions
- Deliver a premium, brand-forward experience by representing the Lulu and Georgia voice and creating visually compelling assets
- Work autonomously to hit daily, weekly, and monthly sales goals with a high level of ownership
Qualification Needed
- 2-4 years of proven sales experience in e-commerce, interior design services, or home furnishings
- Strong record of exceeding sales revenue targets in a fast-paced, high-volume environment
- Proficiency in Salesforce, Zendesk, and visual tools like Spoak or Canva
- Excellent written and verbal communication with a polished, persuasive, and client-first tone
- Deep understanding of Lulu and Georgia’s aesthetic and ability to sell within the elevated design POV
FAQs
- What are the main responsibilities of the Design Concierge?
The Design Concierge is responsible for driving sales, building revenue, and delivering a premium customer experience.
- What tools does Lulu and Georgia use for sales and customer management?
Lulu and Georgia uses Salesforce, Zendesk, and visual tools like Spoak or Canva.
- What kind of customer experience is Lulu and Georgia looking for?
Lulu and Georgia is looking for a premium, brand-forward experience that represents the company’s elevated design POV.
- What are the sales goals for this role?
The Design Concierge is expected to hit daily, weekly, and monthly sales goals with a high level of ownership.
- Is prior experience in design sales required?
Prior experience in design sales is not required, but it is a plus.
- What kind of communication skills are required for this role?
The ideal candidate has excellent written and verbal communication skills with a polished, persuasive, and client-first tone.
- How does Lulu and Georgia approach sales and customer service?
Lulu and Georgia approaches sales and customer service with a focus on delivering a premium, brand-forward experience.
- What kind of autonomy does the Design Concierge have?
The Design Concierge has a high level of autonomy and is expected to work independently to hit sales goals.
- How does Lulu and Georgia measure sales performance?
Lulu and Georgia measures sales performance through sales activity, conversion trends, and performance benchmarks.
- What kind of support does Lulu and Georgia offer to its employees?
Lulu and Georgia offers support to its employees through training and resources to help them succeed in their roles.
Salary package
- To be discussed upon application.
Required document
- Resume/CV
How to Apply
To apply for the Design Concierge role, simply click the link or send your resume with “Design Concierge (Sales)” in the subject line to the provided contact information below:
Submit Application
About Lulu and Georgia
- The Story of Lulu and Georgia
Lulu and Georgia’s journey began with a passion for creating beautiful spaces that reflect the unique style and personality of each client. With a keen eye for design and a commitment to exceptional customer service, the company has grown into a leading provider of high-end home products and design services. From concept to completion, Lulu and Georgia’s team of experts works tirelessly to bring clients’ visions to life, delivering stunning results that exceed expectations.
As a company, Lulu and Georgia has always been driven by a desire to push the boundaries of what’s possible in interior design. By combining cutting-edge technology with timeless style and a deep understanding of client needs, the company has established itself as a leader in the industry. Whether it’s a sleek, modern aesthetic or a more traditional, elegant look, Lulu and Georgia’s designs are always infused with a sense of sophistication and style that’s hard to find elsewhere.
- The Company’s Impact
Lulu and Georgia’s impact on the world of interior design has been significant. By combining beautiful products with expert design advice and a passion for customer service, the company has established itself as a leader in the industry.
The company’s commitment to innovation and sustainability has also had a positive impact on the environment. By incorporating sustainable materials and practices into its design services, Lulu and Georgia is helping to reduce its carbon footprint and promote more environmentally friendly design practices.
Overall, Lulu and Georgia is a company that is dedicated to creating beautiful spaces that reflect the unique style and personality of each client. With a passion for design, a commitment to exceptional customer service, and a dedication to excellence in everything it does, the company is well-positioned to continue making a significant impact in the world of interior design.