Instacart is transforming the grocery industry! Join the team as a Background Check Compliance Specialist and play a crucial role in ensuring the security, safety, and stability of the Instacart platform. This remote job offers flexibility and competitive compensation, with a salary range of $47,000 to $63,000 per year.

Location

• This job is remote, meaning you can work from the comfort of your own home. Instacart offers a Flex First approach, allowing employees to choose where they do their best work.

Employment type

• Full-time

Work Arrangement

• Remote

Role of the Job

The Background Check Compliance Specialist is responsible for reviewing and adjudicating background checks, evaluating mitigating evidence, and investigating internal and external escalations. This role requires attention to detail, excellent communication skills, and the ability to make critical decisions quickly.

Main Responsibilities

• Review and adjudicate background checks with meticulous attention to detail
• Evaluate mitigating evidence on shopper appeals related to background check suspension
• Investigate and resolve internal and external escalations promptly and effectively
• Identify background check issues, conduct thorough investigations, and propose process improvements
• Execute repetitive operational tasks with precision and an eye for process optimization

Frequently Asked Questions

Qualifications Needed

• What are the minimum qualifications for this role?

1-2+ years of professional experience or a strong academic record, excellent verbal and written communication skills, and a positive attitude.

• What skills are required for this position?

Attention to detail, excellent communication skills, and the ability to make critical decisions quickly.

• Is experience in background checks required?

No, but experience in a fast-paced environment within background checks, data processing, or support-related fields is preferred.

Job Benefits

• What benefits does Instacart offer?

Instacart provides highly market-competitive compensation and benefits, including flexible work arrangements and opportunities for growth and development.

• What is the Flex First approach?

Instacart’s Flex First approach allows employees to choose where they do their best work, whether it’s from home, an office, or a favorite coffee shop.

• Does Instacart offer opportunities for professional growth and development?

Yes, Instacart offers opportunities for career advancement and professional growth.

Salary Package

• California, New York, Connecticut, New Jersey: $57,000 – $63,000 per year
• Washington: $54,000 – $60,000 per year
• Oregon, Delaware, Maine, Massachusetts, Maryland, New Hampshire, Rhode Island, Vermont, Washington D.C., Pennsylvania, Virginia, Colorado, Texas, Illinois, Hawaii: $52,000 – $58,000 per year
• All other states: $47,000 – $52,000 per year

Required Documents

• CV

How to apply

To initiate the application process, kindly submit your application below.

Submit Application

About Instacart

• The Founding Story

Instacart’s journey began with a simple yet powerful mission: to make grocery shopping easier and more convenient for everyone. The company’s early days were marked by innovation and experimentation, as the founding team worked tirelessly to develop a platform that would revolutionize the way people shop for groceries. Through perseverance and dedication, Instacart has grown into a leading online grocery delivery platform, serving millions of customers across the United States and Canada. Instacart’s founders were driven by a passion for innovation and a desire to make a positive impact on people’s lives. They recognized the challenges of grocery shopping, from long lines to limited store hours, and set out to create a solution that would make it easier for people to get the groceries they need. Today, Instacart is a testament to the power of innovation and the impact that a dedicated team can have on an industry.

• The Mission of Instacart

Instacart’s mission is built around a commitment to making grocery shopping easier and more convenient for everyone. This mission is driven by a focus on innovation, customer satisfaction, and community building. Instacart’s platform connects customers with local stores, providing a seamless and enjoyable shopping experience that meets the needs of busy lives. Whether it’s same-day delivery or curbside pickup, Instacart is dedicated to making grocery shopping a breeze. Instacart’s mission is not just about providing a service; it’s about building relationships with customers and helping them live their best lives. By focusing on customer satisfaction and community building, Instacart aims to create a positive impact on the communities it serves. Instacart’s team is passionate about delivering exceptional customer experiences and building a platform that is both convenient and enjoyable to use.

• The Future of Instacart

As Instacart continues to grow and expand its services, the company remains committed to its mission and values. Instacart is constantly looking for new ways to innovate and improve the customer experience, from new features to expanded services. The company’s goal is to make grocery shopping easier and more convenient for everyone, and it is dedicated to achieving that goal. Instacart’s future is bright, with opportunities for growth and expansion on the horizon. The company’s team is passionate about delivering exceptional customer experiences and building a platform that is both convenient and enjoyable to use. With its commitment to innovation and customer satisfaction, Instacart is poised to continue making a positive impact on the world.