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Lenders One is looking for a Credit Verification Representative to join their team. This person will be responsible for conducting credit investigations and analyzing credit information for loans. If you’re up for the challenge, keep reading!

Location

This position is for applicants currently located in the United States. Remote work is allowed.

Employment type

• Contract

Role of the Job

The Credit Verification Representative will provide excellent customer service, analyze credit information, and manage supplement requests. This person will also investigate credit and financial information, provide credit references, and review credit reports.

Main Responsibilities

• Provide customer-centric service
• Analyze credit information and verification requests
• Manage supplement requests and pending requests
• Investigate credit and financial information
• Provide credit references
• Review and interpret credit reports
• Adhere to regulations and policies
• Answer phone calls and respond to electronic requests

Frequently Asked Questions

What kind of experience do I need for this job?

You need experience in the financial services industry, specifically in mortgage services.

Is customer service experience necessary?

Yes, customer service experience in a professional environment is required.

Is proficiency in Microsoft Office applications required?

Yes, proficiency in Microsoft Office applications is required.

How many paid days off do I get per year?

You get 28 paid days off per year, including 19 days of paid time off and 9 paid holidays

What kind of work environment can I expect?

You can expect a fast-paced, goal-oriented, and team-based work environment.

How do I know if I’m a good fit for this job?

If you have experience in the financial services industry, excellent communication skills, and a strong understanding of credit services and regulations, you may be a good fit for this job.

Benefits

• Comprehensive Insurance Plans
  • Medical insurance
  • Personal Accident Benefit
  • Life Insurance
• Paid Time Off
  • 19 days of paid time off
  • 9 paid holidays (total 28 paid days off per year)
• Inclusive Culture
  • Celebrates diversity and promotes creativity and innovation
• Employee Development
  • Training and resources for growth and career advancement
• Fair and Impartial Hiring
  • Commitment to diversity and inclusion in hiring practices
• Opportunities for Growth
  • Room for professional growth and development

Breakdown of Requirements

• Experience in financial services, specifically mortgage services
• Strong understanding of credit services and regulations
• Customer service experience
• Excellent communication, decision-making, and problem-resolution skills
• Experience in a fast-paced, goal-oriented environment
• Proficiency in Microsoft Office applications
• Understanding of complicated issues like foreclosure and bankruptcy
• Bilingual is a plus

Pay package

$18.50-$20/hour

Required Documents

• CV

Submit Application

About Lenders One

Mission

Lenders One is a leading provider of mortgage services and solutions, dedicated to driving innovation that powers the mortgage and real estate lifecycle. The company’s mission is to provide exceptional service and support to its clients, while fostering a culture of diversity, inclusion, and creativity. With a strong commitment to fair and impartial hiring, training, and growth opportunities, Lenders One strives to create a work environment that is welcoming and inclusive to individuals from all backgrounds. The company’s mission is built on the principles of integrity, respect, and teamwork, and is driven by a passion for delivering exceptional results and exceeding client expectations.

Diversity and Inclusion

Diversity and inclusion are core values at Lenders One. The company believes that a diverse and inclusive work environment is essential to driving innovation and delivering exceptional results. As such, Lenders One strives to create a workplace that is welcoming and inclusive to individuals from all backgrounds. The company’s commitment to diversity and inclusion is reflected in its hiring practices, its employee development programs, and its community outreach initiatives. Lenders One is dedicated to creating a work environment that is free from bias and discrimination, and is committed to promoting diversity and inclusion in all aspects of its business.

Employee Development

Lenders One is committed to employee development and growth. The company provides its team members with the training and resources they need to succeed in their roles and advance in their careers. Lenders One’s employee development programs are designed to promote diversity and inclusion, and to support the growth and development of its team members. The company’s commitment to employee development is reflected in its training programs, its mentorship initiatives, and its career advancement opportunities. Lenders One is dedicated to helping its team members achieve their full potential and succeed in their careers.