Join Salem Media Group, a leading media company specializing in Christian and conservative content, as a Subscription Product Manager. This role involves developing and implementing marketing strategies to attract new subscribers, improve engagement, and encourage long-term retention.
Location
- Remote (U.S. Based Applicants Only)
Job Type
- Full-Time
Role of the Job
As a Subscription Product Manager, you’ll play a key role in growing and nurturing the subscriber base across some of the most trusted Christian platforms online. Your primary responsibilities will include developing and implementing marketing strategies to attract new subscribers, improve engagement, and encourage long-term retention.
Main Responsibilities
- Manage subscription banners, modals, and landing pages using platforms like Digioh and Unbounce.
- Work alongside the Marketing team to build and optimize email campaigns and paid marketing efforts to boost conversions, retention, and engagement.
- Handle daily customer support inquiries via email and phone with professionalism and care.
- Collaborate with internal teams and third-party platforms to resolve technical and billing issues.
- Manage and optimize automated email series, including welcome emails and automated emails to prevent churn.
- Identify opportunities for service and product improvements.
- Daily monitor and track key subscription metrics, including churn, renewal rates, and revenue.
- Maintain weekly and monthly reports to evaluate campaign and product performance.
Qualification Needed
- 3+ years of experience in product management, digital subscriptions, or customer support.
- Strong analytical skills with experience in campaign reporting and optimization.
- Proficiency with tools such as Braintree, PayPal, Unbounce, MailChimp, and CRM platforms.
- Excellent written and verbal communication skills.
- Detail-oriented with the ability to manage multiple projects simultaneously.
FAQs
What experience is required for this role?
3+ years of experience in product management, digital subscriptions, or customer support.
What skills are required?
Strong analytical skills, proficiency with tools such as Braintree and PayPal, and excellent communication skills.
What benefits does Salem Media Group offer?
Comprehensive benefits package, including health, dental, and vision insurance, opportunities for professional growth and development.
What is the company culture like?
Salem Media Group values innovation, teamwork, and customer satisfaction, with a focus on delivering high-quality services.
What is the salary range for this role?
$65,000 – $80,000 per year, plus bonus compensation.
What opportunities are there for advancement?
Opportunities for career growth and professional development within the company.
How does Salem Media Group prioritize employee well-being?
Comprehensive benefits package and opportunities for professional growth and development prioritize employee well-being.
What kind of support can I expect?
Support for professional growth and development, including training and mentorship programs.
How does Salem Media Group prioritize innovation?
Salem Media Group values innovation and creativity, encouraging employees to think outside the box and develop new ideas.
What kind of team will I be working with?
A dynamic and collaborative team of professionals who are passionate about delivering high-quality services.
Salary Package
$65,000 – $80,000 per year, plus bonus compensation.
Required Documents
- CV
- Resume
How to Apply
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About Company:Salem Media Group
Company History
Salem Media Group is a leading media company that specializes in Christian and conservative content. Founded in 1974, Salem has grown to become a leading radio broadcaster, internet content provider, and book publisher targeting audiences interested in Christian and family-themed content and conservative values.
Vision
Expand its reach and influence in the Christian and conservative media landscape, leveraging technology and digital platforms to engage new audiences.
Core Values
Upholding Christian values, integrity, excellence, and professionalism in all aspects of its business.