Entrata is seeking a highly skilled and experienced Accounting Specialist to join their team. As an Accounting Specialist, you will provide advanced technical assistance to customers’ accounting staff who utilize and support Entrata’s suite of property management solutions. If you have a strong accounting background and excellent problem-solving skills, this may be the perfect fit for you.
Location
- Remote (U.S. Based Applicants Only)
Job Type
- Full-Time
Role of the Job
As an Accounting Specialist, you will play a critical role in providing technical support to customers’ accounting staff. Your primary responsibilities will include troubleshooting complex accounting issues, collaborating with internal support engineers and colleagues, and ensuring timely resolution of customer issues.
Main Responsibilities
- Provide advanced technical assistance to customers’ accounting staff who utilize and support Entrata’s suite of property management solutions.
- Troubleshoot complex accounting issues and provide root cause correction, not just symptom relief.
- Collaborate with internal support engineers and colleagues across the company to resolve customer issues.
- Communicate effectively with customers, providing timely and complete updates on issue resolution.
- Develop training materials, best practice documentation, and other resources to help customers and colleagues be successful with Entrata’s products.
Qualification Needed
- A bachelor’s degree in accounting or a related business degree with strong accounting understanding.
- 2+ years of work experience in an accounting role, preferably in a technical support capacity providing B2B support to enterprise-level customers.
- Excellent technical, analytical, and problem-solving skills for diverse issues in high-pressure, complex, multi-platform/system/vendor environments.
- Excellent professional, written, and verbal communication skills, with the ability to capture all details in written form fluidly during conversations.
FAQs
What is the company culture like?
Entrata values intelligence, adaptability, and teamwork, and prioritizes creating a workplace where a diverse and inclusive team thrives.
How do I know if I’m a good fit for this role?
If you have a strong accounting background, excellent problem-solving skills, and excellent communication skills, this role might be a good fit for you.
What kind of support can I expect?
You will receive training and support from the leadership team, including guidance on tasks and responsibilities.
Can I work flexible hours?
The flexibility of working hours is not specified, so it’s best to check with Entrata for more details.
What is the salary range for this role?
The salary range is not specified.
What opportunities are there for advancement?
Opportunities for career growth and professional development within the company.
How does Entrata prioritize employee well-being?
Entrata prioritizes creating a positive work environment and offers various benefits, including flexible work arrangements and wellness initiatives.
What kind of team will I be working with?
A dynamic and collaborative team of professionals who are passionate about delivering high-quality services.
Is previous experience in accounting required?
Previous experience in accounting is required, and experience in a technical support capacity is preferred.
What kind of projects will I be working on?
You will be working on a wide range of tasks, including troubleshooting complex accounting issues and developing training materials.
How does Entrata approach professional development?
Entrata offers training and support to help employees grow and develop in their roles.
What benefits does Entrata offer?
Entrata offers various benefits, including flexible work arrangements, comprehensive medical coverage, and wellness initiatives.
Can I work from home or remotely?
This is a remote position, and you will be working from home or another remote location.
How do I stay up-to-date with company news and updates?
You will receive regular updates and news from the leadership team and company leadership.
Salary Package
Competitive salary package to be discussed.
Required Documents
- CV
- Resume
How to Apply
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About Company:Entrata
Entrata is a global leader in property management software, serving property owners, managers, and residents. The company was founded in 2003 and has since grown to become a leading provider of comprehensive software solutions for the property
Mission and Vision
Entrata’s mission is to provide innovative software solutions that empower property managers and owners to efficiently manage their properties. The company’s vision is to be the leading provider of property management software, known for its comprehensive suite of solutions and exceptional customer support.
Company History
Entrata was founded in 2003 by a group of visionary college students who recognized the need for online rent payment solutions. Since then, the company has grown and evolved to become a global leader in property management software, serving property owners, managers, and residents.