Get ready to shine in a supportive environment! A well-established organisation in the renewable energy sector is seeking a Temporary Customer Support Administrator to join their friendly team in the City of London. This fantastic opportunity allows you to gain valuable experience in a welcoming workplace while making a real impact.
Job Description
The Temporary Customer Support Administrator role involves providing exceptional customer service, administrative support, and ensuring smooth communication flow. You’ll be working in a fast-paced environment, utilizing your strong IT skills and attention to detail to accurately update customer records.
Day-to-Day Responsibilities
- Making outbound calls to customers to arrange and confirm appointments
- Handling incoming queries with professionalism and efficiency
- Accurately updating customer records in the CRM system
- Providing general administrative support to the wider team
- Managing various tickets and escalating them as needed
- Inbox management to ensure smooth communication flow
Benefits and Perks
This role offers a fantastic opportunity to gain valuable experience in a welcoming workplace. You’ll be part of a team that’s making a difference in the renewable energy industry.
Pay Package
- £14.00 per hour
Location
- City of London (just a 6-minute walk from Moorgate train station)
Job Type
- Temporary (approx. 3 months)
Working Hours
- Monday to Friday, 8:30 AM – 5:00 PM
Tips and Advice
- Develop strong communication and customer service skills
- Gain experience in administrative roles and CRM systems
- Showcase your organisational and proactive abilities
- Be prepared to work in a fast-paced environment
- Highlight your attention to detail and IT skills
FAQs
Q: What is the duration of the contract?
A: The contract is for approximately 3 months.
Q: What are the working hours?
A: Monday to Friday, 8:30 AM – 5:00 PM.
Q: Does the company offer support for individuals with disabilities?
A: Yes, Office Angels is an equal opportunities employer and will provide reasonable adjustments if needed.
Selection Criteria
- Friendly and confident phone communicator
- Previous experience in customer service and administration
- Strong IT skills and keen attention to detail
- Organised, proactive, and able to thrive in a fast-paced environment
Application Guidelines
To apply, contact Office Angels and mention the reference number. Ensure you meet the eligibility criteria and have documented evidence of eligibility to work in the UK.
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About Company
What Makes Office Angels an Excellent Recruitment Agency?
Office Angels is a renowned employment agency that connects talented individuals with exciting job opportunities. With expertise in administrative and customer support roles, they provide temporary and permanent staffing solutions to various industries. Their inclusive environment showcases talents, skills, and unique experiences, helping individuals thrive. Office Angels prioritizes equal opportunities and respects people from diverse backgrounds, ethnicities, generations, and abilities.