Location / Type / Salary
- Cincinnati, OH (Remote, US)
- Full-time
- $60k–$64k per year
Role of the Job
Support dealerships by extracting, transferring, and managing data through CDK’s DSDA platform while providing process coaching and customer support.
See also Customer Solutions Specialist
Responsibilities
- Process repair order history and archived document extractions
- Assist with specialized data transfer and large DSDA sets
- Provide process coaching for DSDA use
- Support dealership staff with follow-through
Requirements
- 5+ years customer service & issue resolution experience
- Advanced DSDA knowledge required
- Strong data extraction & transformation skills
- Proficiency in SQL, BASH, Python & MS Office
- Excellent communication & ability to work independently
Benefits
- Medical, dental, vision insurance
- Paid Time Off (PTO)
- 401(k) matching program
- Tuition reimbursement
- Annual performance bonus eligibility
Documents
- Resume + Cover Letter
APPLY HERE
About Company
CDK Global is a leading provider of cloud-based SaaS software for dealerships and OEMs, streamlining automotive operations from sales to repair.
See also Data Warehousing