Personal Assistant

Divisional Personal Assistant – University College London Hospitals NHS Foundation Trust

Visa Sponsorship: Available for consideration — UCLH explicitly welcomes applications from candidates who require Skilled Worker visa sponsorship. Applications will be considered alongside all other applicants.

Salary: £38,488–£46,852 per year, including High Cost Area Supplement (HCAS)
Location: Euston Road, London, NW1 2BU
Employer: University College London Hospitals NHS Foundation Trust (UCLH)
Job Type: Permanent
Working Pattern: Full-time
NHS Band: Band 5
Closing Date: 25 October 2026
Reference: 309-UCLH-8333924-A

About the Role

University College London Hospitals NHS Foundation Trust is recruiting a Divisional Personal Assistant to support its Pathology Division management team.

This opportunity is suitable for an organised and proactive administrator who can support senior clinical and operational leaders in a busy healthcare environment.

You will help coordinate divisional activities, manage administrative processes and contribute to the smooth running of pathology services. The position also provides exposure to NHS management, governance, project coordination and service improvement.

Candidates should be comfortable handling confidential information, managing competing priorities and communicating professionally with colleagues and other stakeholders.

Key Responsibilities

The successful candidate will be expected to:

• Manage diaries, meetings and administrative arrangements for senior managers.
• Coordinate governance activities and maintain accurate records.
• Provide administrative and organisational support for divisional projects.
• Assist with service improvement initiatives and operational processes.
• Respond to enquiries and deal with unexpected situations appropriately.
• Handle sensitive information with discretion and maintain confidentiality.
• Communicate effectively with staff, patients and other stakeholders.
• Work independently while supporting the wider divisional team.

For the complete list of duties, consult the official job description.

Essential Qualifications and Requirements

Applicants should demonstrate the following:

• GCSE-level education or equivalent, including English and Mathematics at Grade C or above.
• Knowledge of administrative procedures gained through training or previous experience.
• Understanding of confidentiality requirements and data protection.
• Experience working in a customer-facing environment.
• Experience handling varied tasks, responding to enquiries and managing unpredictable situations.
• Strong IT skills and advanced keyboard skills.
• Good judgement and the ability to decide when issues need to be escalated.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive situations with tact and diplomacy.
• Ability to organise workloads, prioritise tasks and work independently.
• Ability to work effectively as part of a team.
• Understanding of equality, diversity and inclusion, including relevant NHS responsibilities.

Desirable qualifications and experience:

• NVQ Level 3 in Business Administration, Customer Service, Healthcare Support Services or an equivalent qualification.
• Previous experience working for the NHS or in a healthcare setting.
• Flexibility, a friendly attitude and a willingness to adapt to changing working practices.

Is a university degree required? A degree is not listed as an essential requirement in the published person specification. GCSE-level education or an equivalent qualification, including English and Mathematics at Grade C or above, is specified.

Is Visa Sponsorship Available?

Yes. The employer explicitly welcomes applications from candidates who require Skilled Worker sponsorship.

The vacancy states that applicants who need current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside other candidates.

However, this statement does not guarantee sponsorship for every successful applicant. Eligibility will depend on the applicable immigration rules and the employer’s assessment of the individual application.

Candidates applying from outside the UK should confirm their eligibility and sponsorship arrangements directly with the employer.

Additional Information

• The position is permanent and full-time.
• A Disclosure and Barring Service (DBS) check is required.
• Overseas applicants may need to provide criminal record certificates covering relevant countries of residence, in accordance with the stated requirements.
• The salary includes the High Cost Area Supplement.

About the Employer

University College London Hospitals NHS Foundation Trust provides acute and specialist healthcare services to patients from London, across the UK and internationally.

Its services cover areas including cancer, women’s health, neurological conditions, infection, gastrointestinal conditions and pathology.

UCLH also highlights its commitment to patient care, education, research, sustainability and staff development.

How to Apply

Interested candidates should review the full job description and person specification before submitting an application.

Closing date: 25 October 2026

Employer website:
https://www.uclh.nhs.uk

Recruitment contact: Miriam Dirnhuber, Pathology Service Manager
Email: m.dirnhuber@nhs.net