Business Support

Business Support Co-ordinator – The Money and Pensions Service

Salary: £29,000 per annum
Location: Bedford, MK40 1SU
Contract: Permanent
Working pattern: Full-time, part-time and flexible working options available
Working arrangement: Hybrid
Number of vacancies: 1
Visa sponsorship: Not available
Closing date: 9 November 2026
Job reference: 487722
Employer reference: MaPS01362

About the Money and Pensions Service

The Money and Pensions Service (MaPS) is looking for a Business Support Co-ordinator to join its Guidance Services team in Bedford.

This is an opportunity to support services that help people across the UK make informed decisions about their money and pensions. You will work with colleagues across different service areas, helping projects run smoothly, keeping information organised and ensuring important tasks are completed on time.

The role offers a supportive working environment, hybrid working and flexible arrangements to help employees balance their professional and personal commitments.

Key Responsibilities

As a Business Support Co-ordinator, your responsibilities will include:

• Project and administrative support: Coordinate activities, gather information, maintain records and follow up on outstanding actions.
• Business support requests: Review requests from colleagues, clarify requirements and provide updates on progress and deadlines.
• Communications and engagement: Draft communications, prepare surveys and polls, and compile feedback and responses.
• Meetings and events: Organise meetings, workshops and events, prepare materials, manage invitations and record agreed actions.
• Document and information management: Create and format documents, update SharePoint content and maintain accurate records and distribution lists.
• Operational support: Assist managers and teams across Guidance Services with administrative tasks and requests.
• Continuous improvement: Identify opportunities to improve processes and help deliver consistent, reliable business support.

You will work closely with your manager and colleagues to agree priorities, manage deadlines and raise any issues that could affect delivery.

Person Specification

Applicants should demonstrate the following skills and experience:

• Experience providing business support, administrative assistance or coordination services.
• Strong organisational and time-management skills, including the ability to handle competing priorities.
• Good digital skills, including experience using Microsoft 365 applications and the ability to learn new systems.
• Clear written and verbal communication skills.
• Strong attention to detail and the ability to maintain accurate records and documents.
• The ability to work collaboratively with colleagues across different teams.

Personal Attributes

The successful candidate should be:

• Proactive and able to take ownership of tasks.
• Flexible and comfortable adapting to changing priorities.
• Collaborative and committed to building positive working relationships.
• Practical and solutions-focused, with an interest in improving working processes.
• Reliable, organised and attentive to detail.
• Approachable and professional when communicating with colleagues at all levels.

Salary and Benefits

The position offers a salary of £29,000 per annum, alongside a range of employee benefits.

Benefits include:

• 30 days of annual leave, plus bank holidays.
• Pension with a 2:1 matched contribution, up to 10%.
• Season ticket loan.
• Cycle-to-work scheme, with support of up to £3,000.
• Subsidised eye tests and flu vaccinations.
• Life assurance.
• Employee Assistance Programme.
• Enhanced family and sick pay.
• Two paid volunteering days.
• Employee recognition scheme.
• Retail discounts portal.

Working Arrangements and Career Development

The role is based in Bedford and offers hybrid working, with flexibility designed to help employees balance work and personal commitments.

Available working patterns listed in the advert include full-time, part-time, job share, compressed hours, part-year and shift working, subject to the arrangements agreed for the position.

MaPS promotes an inclusive working environment and supports employee networks covering areas including neurodiversity, gender and ethnicity. The organisation also encourages career development and internal progression while maintaining fair and open recruitment practices.

Visa Sponsorship

The Money and Pensions Service is unable to offer visa sponsorship for this position.

Applicants who require employer sponsorship to work in the UK should take this restriction into account before applying.

Application Process

The recruitment process consists of three stages.

Stage 1: Application

Applications opened on 23 October 2026 and close on 9 November 2026.

Applicants must submit:

• An up-to-date CV.
• A cover letter of no more than 1,000 words.

The cover letter should explain your interest in the position, why you want to work for MaPS, your understanding of the organisation, your professional and personal motivations, and how the opportunity fits your career goals.

Stage 2: Telephone Interview

Shortlisted applicants may be invited to a telephone interview between 23 October and 11 November 2026. This will provide an opportunity to discuss your experience, learn more about the organisation and ask questions.

Stage 3: Final Interview

The final-stage interview is scheduled for the week commencing 16 November 2026 and will take place remotely through Microsoft Teams.

The interview will include competency-based questions and a task to complete 30 minutes before the interview.

Successful candidates may be placed on a reserve list for up to six months. If a similar vacancy becomes available during this period, they may be considered without another assessment.

Checks and Eligibility

The successful candidate must undergo a basic criminal record check or equivalent. Baseline Personnel Security Standard checks will also apply where required for work involving government assets.

The vacancy is open to eligible applicants who meet the stated nationality and right-to-work requirements.

MaPS advises applicants to use only its official recruitment links. Applications submitted by email or through unauthorised websites will not be accepted.

How to Apply

To apply, prepare your latest CV and a cover letter of up to 1,000 words, then submit your application through the official recruitment website.

Closing date: 9 November 2026

Job reference: 487722
Employer reference: MaPS01362

Further Information

For recruitment enquiries, contact the recruitment representative at sophie.rigney@reed.com.

Applicants who believe the recruitment process has not followed the Civil Service Commission’s Recruitment Principles may contact MaPS through the recruitment contact provided above. If the issue remains unresolved, they may contact the Civil Service Commission.

All applications must be truthful and reflect the applicant’s own experience. MaPS permits the use of artificial intelligence to support applications, but examples and statements must be factually accurate and based on the applicant’s own experience.