Pupil Tracking Officer

Pupil Tracking Officer – Children Missing Education | Liverpool City Council

Liverpool City Council is recruiting a Pupil Tracking Officer – Children Missing Education, offering a permanent, full-time opportunity with a salary of up to £47,665 per year.

This role is ideal for candidates with experience in children’s services, education, safeguarding, school attendance or multi-agency casework who want to help vulnerable children access suitable education.

Job Overview

• Job Title: Pupil Tracking Officer – Children Missing Education
• Employer: Liverpool City Council
• Salary: £42,123–£47,665 per year
• Location: Cunard Building, Water Street, Liverpool, with flexible working
• Contract: Permanent, full-time
• Working Hours: 35 hours per week
• Working Pattern: Agile and fully flexible
• Vacancies: Not stated in the advert
• Closing Date: 4 November 2026, midnight
• Shortlisting Date: 6 November 2026
• Interview Dates: 18 and 19 November 2026
• Interview Format: Face-to-face
• Job Reference: liverpoolcitycouncil/TP/48473/2369
• Visa Sponsorship: The advert states that applicants must have the right to work in the UK before starting or meet Home Office visa sponsorship criteria. Sponsorship is not guaranteed, so applicants who require it should check their eligibility before applying.

About Liverpool City Council

Liverpool City Council is committed to improving outcomes for residents and supporting children, young people and families across the city.

Liverpool Children’s Services has received a positive outcome in its recent Ofsted ILACS inspection, with three of the four judgement areas rated Good. Inspectors highlighted improvements in social work practice, workforce stability and outcomes for children and families.

The council promotes collaborative working through its “Our City, Our Children, Together” practice model, which focuses on building effective relationships and achieving better outcomes for children and young people.

About the Role

As a Pupil Tracking Officer, you will help the council fulfil its statutory responsibilities to identify, locate and support children who are missing education.

You will investigate cases involving children without confirmed educational provision, establish their circumstances and help them re-engage with suitable full-time education.

The role involves managing a caseload of children and families, carrying out enquiries and home visits, and working with schools and partner agencies to establish children’s educational status and needs.

You will also maintain accurate records, monitor outcomes and ensure that cases are handled in line with education legislation, statutory guidance and safeguarding requirements.

Key Responsibilities

• Investigate cases involving children who may be missing education.
• Identify and locate children without suitable educational provision.
• Manage a caseload of children and families, conducting enquiries and home visits where required.
• Work collaboratively with schools, families and partner agencies.
• Support children to access suitable full-time education and improve their educational engagement.
• Maintain accurate case records and monitor outcomes.
• Apply relevant education legislation, school attendance guidance and safeguarding procedures.
• Identify children who may be vulnerable or at risk and contribute to appropriate safeguarding responses.
• Build effective relationships with families and professionals to achieve positive outcomes.

Skills and Experience

Candidates should be able to demonstrate relevant knowledge and skills in areas such as:

• Children Missing Education guidance and procedures.
• School attendance legislation and education-related statutory duties.
• Safeguarding practice and the protection of vulnerable children.
• Multi-agency partnership working.
• Case management, investigations and record keeping.
• Communication and relationship-building with families, schools and professionals.
• Analytical skills and the ability to assess information and make informed decisions.

Applicants should review the official job description and person specification to confirm the essential qualifications, experience and other requirements for the position.

Salary and Employee Benefits

Liverpool City Council offers a range of employment benefits, including:

• Annual leave: At least 27 days, plus bank holidays, rising to 32 days after five years of service. Pro rata for part-time employees.
• Additional leave: Option to purchase further annual leave.
• Flexible working: Agile working under the council’s “Flexibility First” approach, depending on the role.
• Pension: Access to the Local Government Pension Scheme, with an option to join the AVC Scheme.
• Learning and development: Training and opportunities to support professional development and career progression.
• Health and wellbeing: Employee Assistance Programme and Medicash.
• Travel benefits: Cycle to Work and Travel Pass schemes.
• Car scheme: Drive Time salary sacrifice car lease scheme.
• Family support: Family-friendly policies with enhanced leave.
• Fitness: Discounted gym memberships.
• Volunteering: Employee Volunteering Scheme.

Visa Sponsorship and Right to Work

The advert states that right-to-work eligibility will be verified during the final stages of recruitment. Applicants must already have the right to work in the UK before starting employment or meet the Home Office criteria for visa sponsorship.

Important: The advert does not confirm that Liverpool City Council will sponsor this particular vacancy. If you need a Certificate of Sponsorship (CoS), check the applicable Skilled Worker visa requirements and contact the council’s recruitment team before applying. Do not assume that sponsorship is available simply because the vacancy is advertised by a local authority.

Application and Selection Process

The closing date is 4 November 2026 at midnight. Shortlisting is scheduled for 6 November, with face-to-face interviews planned for 18 and 19 November 2026.

Applications are processed through the council’s Tribepad recruitment system. Ensure that your profile, employment history and education history are completed accurately.

After applying, monitor the email address registered with Tribepad, including your spam and junk folders, for recruitment updates and interview invitations.

The council reserves the right to close the vacancy early, so applicants are encouraged to submit their applications well before the deadline.

For an informal discussion about the position, contact Allison.Cain@liverpool.gov.uk.

For reasonable adjustments during the application process, contact recruitment@liverpool.gov.uk.

Liverpool City Council is an equal opportunities employer. It also guarantees interviews to candidates from under-represented groups who meet the minimum essential criteria, in accordance with the conditions stated in the advert.

How to Apply

To read the full vacancy details, review the official job description and person specification, and submit your application, use the link below.