Support Officer

Resource Support Officer – Granby (Part-Time, 18 Hours Per Week)

Employer: Liverpool City Council
Salary: £28,153 – £32,046 per annum (pro rata)
Location: Selborne Street, Liverpool, United Kingdom
Contract: Fixed-term, part-time (12 months)
Working Hours: 18 hours per week
Working Pattern: 3 days per week, Monday to Friday
Work Arrangement: Office-based
Job Reference: liverpoolcitycouncil/TP/683/2381
Job Category: Care Services
Posted: 30 October 2026
Closing Date: 7 November 2026

Visa Sponsorship: NOT AVAILABLE. Liverpool City Council has explicitly confirmed that this position is not eligible for Skilled Worker visa sponsorship because the salary does not meet the minimum Home Office threshold.

Job Overview

Liverpool City Council is recruiting a Resource Support Officer to join the team at Granby Intermediate Care Hub in Liverpool.

Granby Intermediate Care Hub is a CQC-registered, 30-bed reablement facility in the south of Liverpool. The service supports individuals transitioning from hospital to home, helping them regain and maintain their independence through therapy, social interaction and reablement.

The successful candidate will provide administrative, reception and financial support to the hub team, helping ensure the smooth day-to-day running of the service.

This is an opportunity to contribute to local community services while supporting people who need assistance during their recovery and transition back home.

Key Responsibilities

As a Resource Support Officer, your responsibilities will include:

• Providing administrative support to the Granby Intermediate Care Hub team.
• Processing referrals and maintaining information relating to the daily operation of the service.
• Supporting admissions and discharges and ensuring relevant information is properly managed.
• Acting as the first point of contact for visitors, service users and professionals.
• Handling telephone enquiries, responding to routine questions and carrying out reception duties professionally.
• Recording, processing and reconciling invoices, receipts and payments.
• Ensuring financial transactions are accurate and comply with established procedures.
• Escorting visitors, contractors and professionals to the appropriate areas of the building.
• Supporting security and access arrangements within the facility.

Contract and Working Pattern

This is a 12-month fixed-term appointment due to a planned organisational restructure. There is no guarantee of continued employment beyond the fixed-term period.

The successful candidate will work 18 hours per week over three days, Monday to Friday. The specific working days will be confirmed during the interview.

Any applicable allowances will be paid on a pro-rata basis.

Salary and Employee Benefits

Liverpool City Council offers a range of employment benefits, including:

• At least 27 days of annual leave, plus bank holidays, increasing to 32 days after five years of service (pro rata for part-time employees).
• Option to purchase additional annual leave.
• Local Government Pension Scheme, with an option to join the Additional Voluntary Contributions (AVC) Scheme.
• Agile working opportunities where the role permits.
• Training, learning and career development opportunities.
• Employee Assistance Programme and health and wellbeing support.
• Cycle to Work and Travel Pass schemes.
• Drive Time salary sacrifice car lease scheme.
• Enhanced family-friendly leave policies.
• Discounted gym memberships.
• Employee Volunteering Scheme.
• Medicash healthcare benefits.

Interview and Selection Process

Shortlisting Date: Monday, 9 November 2026
Interview Date: Wednesday, 18 November 2026
Interview Format: Face-to-face, competency-based interview.

The council reserves the right to close the vacancy early, so applicants are encouraged to submit their applications before the deadline.

How to Apply

Interested candidates should complete their applications through Liverpool City Council’s official recruitment portal.

Applicants should ensure their Tribepad profile is complete, including their employment history and education details.

All application updates and interview invitations will be sent to the email address registered on Tribepad. Candidates should regularly check their inbox and spam or junk folders.

Important: Applicants must already have the right to work in the UK. This vacancy is not eligible for Skilled Worker visa sponsorship.

Closing Date: 7 November 2026