Location / Type / Salary

• UK or Ireland 
• Remote 
• £103,460 + £14,780 bonus / €119,280 + €17,040 bonus

Role of the Job

Act as a trusted advisor for enterprise customers, driving adoption, retention, and growth while ensuring ROI with Fairmarkit’s sourcing solutions.

Responsibilities

• Develop strong relationships across customer organizations
• Create & execute customer success plans tied to key outcomes
• Act as primary point of contact across the full lifecycle
• Drive adoption with training & change management best practices
• Identify opportunities to deliver incremental value
• Monitor account adoption, alignment, and retention
• Achieve renewal and growth targets

Requirements

• 3–5+ years enterprise customer success experience
• Proven quota-carrying track record
• Procurement expertise (P2P solutions: SAP, Ariba, Oracle, Coupa) preferred
• Strong executive presence with VP/C-level engagement
• Project management skills (Agile/Scrum a plus)
• Excellent communication and presentation skills
• Data analysis and reporting experience
• Contract renewal & upsell negotiation experience

Benefits

• Competitive pay + bonus (£103K+ / €119K+)
• Remote flexibility (UK or Ireland)
• High-growth SaaS environment
• Backed by leading global investors

Documents

• Resume
• CV

APPLY HERE

About Company

Fairmarkit is the #1 autonomous sourcing platform, helping procurement teams automate tail spend, reduce costs, and meet ESG targets. Backed by Insight Partners, ServiceNow, and others.