Digital Systems Administrator – Sunderland City Council
Job Overview
Sunderland City Council is seeking a highly organised and digitally confident Digital Systems Administrator to support the operation of Culture House.
The successful candidate will lead the day-to-day administration and optimisation of key digital systems, helping ensure they are effectively managed across ticketing, website content, event scheduling and customer engagement.
This is an opportunity to play an important role in delivering a seamless, high-quality digital experience for audiences, partners and staff while supporting the wider Creative Smart City Hub Library services.
Job Details
- Job Title: Digital Systems Administrator
- Employer: Sunderland City Council
- Location: Sunderland, SR1 3AA, UK
- Salary: £20,001 – £30,000 per year
- Job Type: Permanent
- Hours: Full-time
- Posted: 24 August 2026
- Closing Date: 2 September 2026
- Application: Online application
- CV: Not accepted
About the Role
As a Digital Systems Administrator, you will support and maintain important digital platforms used across Culture House and the wider Creative Smart City Hub Library services.
You will work across multiple systems and teams, ensuring information is accurate, systems are properly maintained and digital processes operate effectively.
The role involves systems administration, website management, event scheduling, data management, reporting and customer communications.
Key Responsibilities
- Administer and maintain ticketing and CRM systems using Spektrix.
- Manage and update website content using WordPress.
- Support event scheduling, planning and data management using Artifax.
- Ensure integration and consistency across digital systems and platforms.
- Coordinate event listings, digital content and customer communications.
- Produce reports and insights to support performance monitoring and audience development.
- Provide systems support across Culture House and Creative Smart City Hub Library services.
- Work collaboratively across teams to ensure smooth operational delivery.
- Contribute to continuous improvement of digital systems and processes.
Essential Skills & Experience
The ideal candidate should:
- Have hands-on experience with Spektrix, WordPress and Artifax.
- Have experience managing digital systems within a busy venue, cultural, library or events environment.
- Be highly organised with excellent attention to detail.
- Be confident working across multiple systems and priorities.
- Take a proactive and solutions-focused approach.
- Communicate effectively.
- Work well as part of a team.
Key Systems & Technologies
- Spektrix – Ticketing and CRM
- WordPress – Website content management
- Artifax – Event scheduling and planning
- Digital content management
- Customer communications
- Data and reporting
Who Should Apply?
This role may suit candidates with experience in:
- Digital systems administration
- Website administration
- Cultural organisations
- Libraries
- Events and venues
- Ticketing and CRM systems
- Digital content management
- Event scheduling
- Customer engagement systems
Important Application Information
Applications must be submitted online through North East Jobs.
CVs are not accepted for this vacancy.
All communication regarding your application will be sent to the email address registered with North East Jobs. This may include online assessment and interview invitations.
Applicants should check their email inbox after the closing date and also check their junk/spam folder regularly.
For further assistance, contact Customer Enabling Services at jobs@sunderland.gov.uk.
How to Apply
Apply online through the North East Jobs website for Sunderland City Council.
Closing Date: 2 September 2026
Make sure your application is completed and submitted before the deadline.
Disability Confident Employer
Sunderland City Council is a Disability Confident employer, supporting the recruitment, retention and development of disabled people and people with long-term health conditions.
Quick Job Summary
- Position: Digital Systems Administrator
- Employer: Sunderland City Council
- Location: Sunderland, SR1 3AA
- Salary: £20,001 – £30,000
- Contract: Permanent
- Hours: Full-time
- Closing Date: 2 September 2026
- Key Skills: Spektrix, WordPress, Artifax, digital systems administration
- CV Required: No
Apply online before 2 September 2026.