Location

Remote (USA)

Job Details

Type: Full-time

See also Social Media & SEO Manager

Department: Customer Success

See also Sales Representative

Salary: $77,500–$95,000 per annum + bonus

See also Customer Service Advisor

Role of the Job

Manage customer relationships, drive adoption and retention, and build long-term partnerships in the Financial Services & Home Services segment.

See also Blog Writer

Responsibilities

Build and maintain client relationships
Create and execute strategic account plans
Use data insights for customer engagement
Lead training and business reviews
Identify risks and opportunities

Requirements

2+ years in Customer Success/Account Management (B2B SaaS)
Experience with enterprise software (Financial or Home Services preferred)
Strong project management and communication skills
Passion for AI-driven technology
Background in digital/performance marketing is a plus

Benefits

$77,500–$95,000 + bonus
Flexible PTO & holidays
Health, retirement, stock options
Wellness & mental health support
Growth and development opportunities

Documents

Resume/CV
Cover Letter

APPLY HERE

About Invoca

Invoca is a leader in AI-powered Conversation Intelligence, helping businesses boost revenue through real-time insights. With 2,000+ customers and strong growth, Invoca fosters a supportive, innovative culture.

See also Personal/Virtual Assistant

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