Location / Type / Salary

• Remote (U.S. only, excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
• Part-time 
• Salary: Not disclosed

Role of the Job

Handle inbound calls, assist customers with issues, and deliver professional service for national brands.

Responsibilities

• Answer inbound calls and resolve issues
• Document customer interactions accurately
• Follow protocols for communication and case handling
• Complete required certification courses
• Maintain performance targets in quality and efficiency

Requirements

• High school diploma or GED
• Must be 18+ and authorized to work in the U.S.
• Strong communication and active listening skills
• Basic computer and typing ability
• Prior call center experience is a plus
• Spanish skills are a bonus

Benefits

• Remote position
• Paid training after certification
• Flexible schedule options
• Paid time off
• Telehealth benefits
• Career growth opportunities

Documents

• Resume

APPLY HERE

About Company

Genesis Call Center recruits, trains, and manages remote CSRs for national brands, providing secure cloud-based systems to deliver professional service from home.