Location / Type / Salary

• Remote (US)
• Full-time
• $75K–$100K + variable comp

Role of the Job

Own the customer lifecycle for enterprise accounts, from onboarding to retention, acting as a trusted advisor and ensuring seamless EV charging experiences.

Responsibilities

• Manage onboarding, adoption, retention, and expansion for enterprise clients
• Build trusted, long-term stakeholder relationships
• Act as primary point of contact, resolving issues end-to-end
• Collaborate with Sales, Deployment, Product & Support teams
• Deliver proactive, clear customer communications and business reviews
• Improve processes with scalable, documented solutions

Requirements

• 5+ years in Customer Success, Account Management, or related roles
• B2B SaaS / mobility / proptech or infrastructure background preferred
• Strong problem-solving and escalation management skills
• Excellent executive-facing communication & presentation skills
• Ownership mindset with autonomy in fast-paced environments
• Passion for sustainability & EVPassport’s mission

Benefits

• $75K–$100K base + variable comp
• Remote role (CST hours)
• Growth in a fast-scaling startup
• Mission-driven, values-led team

Documents

• Resume/CV
• Cover Letter

APPLY HERE

About Company

EVPassport is an EV charging platform providing seamless, app-free charging solutions and branded hardware for enterprise businesses across the US, Canada, and Mexico.