Location / Type / Salary

• Remote (Worldwide) 
• Full-time 
• Competitive pay

Role of the Job

Be the professional voice of Veta Virtual clients by handling calls, booking appointments, and delivering exceptional customer service.

Responsibilities

• Manage calls professionally for diverse businesses
• Book appointments via tools like Calendly
• Transfer calls efficiently and accurately
• Address caller needs with empathy
• Build strong client relationships
• Collaborate with team to improve service quality

Requirements

• 2–3 years of proven customer service experience
• Excellent communication in written/spoken English
• Outgoing & professional personality
• Reliable equipment and stable internet
• Familiarity with AI tools and quick learner
• Availability for 9-hour shifts, Mon–Fri (EST)

Benefits

• Competitive pay with bonuses
• 20 paid days off annually
• Professional growth opportunities
• Comprehensive training and ongoing support

Documents

• Resume, Cover Letter

APPLY HERE

About Company

Veta Virtual is a customer experience startup providing top-tier phone call management solutions for businesses of all sizes.