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Bilingual Customer Service Representative

Location / Type / Salary

  • Remote 
  • Full-time 
  • Competitive 

Role of the Job

Provide bilingual customer support via phone, email, and chat while coordinating logistics and ensuring customer satisfaction.

Responsibilities

  • Assist customers with inquiries and tracking requests
  • Schedule and confirm pickups
  • Follow up on interline pickup requests
  • Coordinate with departments/terminals for smooth operations
  • Support the sales team
  • Work Tuesday–Saturday, 8:30 AM–5:00 PM

Requirements

  • Bilingual in English and French (spoken/written)
  • Strong writing and phone communication skills
  • Ability to problem solve and multitask
  • Team-oriented yet able to work independently
  • Reliable and professional

Benefits

  • Profit sharing
  • Health and dental coverage
  • Career growth and advancement opportunities
  • Training and equipment provided (internet required)

Documents

  • Resume
  • Cover Letter

APPLY HERE

About Company

Manitoulin Transport has been a trusted leader in North American transportation and logistics for 60+ years, known for safety, innovation, and reliable delivery.

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