Location / Type / Salary

Remote (U.S., excludes CA, CO, CT, MA, MD, NY, OR, WA, WI)
Part-time
Competitive

Role of the Job

Provide inbound phone-based support for national brands, ensuring customer satisfaction through professional service delivery.

See also NHS IT Engineer

Responsibilities

Customer Support – Handle inbound calls, resolve issues, and answer questions
Case Handling – Use tools to document and resolve customer needs
Protocols – Follow communication and case-handling standards
Certification – Complete required client training courses
Performance – Meet quality, efficiency, and communication targets

Requirements

Education – High school diploma or GED
Age & Eligibility – Must be 18+, authorized to work in U.S.
Skills – Strong communication, active listening, computer/typing skills
Experience – Customer service/call center preferred
Languages – Spanish a plus

Benefits

Remote, no commute
Paid training (after certification)
Flexible scheduling
Paid time off
Career advancement
Telehealth access

Documents

Resume
CV

APPLY HERE

About Company

Genesis Call Center recruits, trains, and manages remote CSRs, supporting national brands in customer service, tech support, and sales through secure cloud-based systems.

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