Location / Type / Salary

• UK (Remote) 
• Full-time, Contract (7 months, renewable)
• Competitive salary

Role of the Job

Be the main point of contact for customers throughout their ski journey—from pre-booking advice to post-booking support and trip assistance.

Responsibilities

• Onboarding – Guide clients through onboarding & consulting
• Pre-Booking – Advise on ski trip planning & booking
• Support – Provide post-booking & on-trip assistance
• Customer Voice – Represent customers in product feedback
• Liaison – Communicate between customers & suppliers

Requirements

• Experience – 3+ years in customer service, 2+ in travel
• Technical – CRM tools (Hubspot, Zendesk, Intercom, etc.)
• Skills – Excellent written & verbal communication
• Mindset – Strong technical aptitude & self-learner

Benefits

• Remote flexibility (UK-based)
• Comprehensive training & onboarding
• Competitive compensation package
• Opportunity for professional growth
• Rotating shifts incl. weekends/evenings

Documents

• Resume
• Cover Letter

APPLY HERE

About Company

WeSki is a dynamic ski trip booking platform, partnering with 270+ resorts across 19 countries, helping skiers worldwide customize and book their ideal adventures.