Location / Type / Salary

• Remote (USA)
• Full-time 
• $21.07 – $27.81/hr + Bonus + Equity

Role of the Job

Support seniors through the WelbeHealth PACE program by handling inbound/outbound calls, scheduling, and providing exceptional customer service.

Responsibilities

• Answer and manage inbound/outbound calls, emails, and inquiries
• Process, schedule, and authorize participant orders
• Document updates, encounters, and communications accurately
• Coordinate and troubleshoot appointment scheduling
• Provide eligibility status and benefit information
• Address participant and provider inquiries, escalate as needed

Requirements

• High School Diploma or equivalent
• 2+ years call center or customer service experience
• Flexibility with work hours
• Strong organizational and communication skills

Benefits

• Medical, Dental, Vision insurance
• Remote work flexibility
• 17 PTO days, 12 holidays, sick leave
• 401(k) with match
• Career growth & advancement opportunities

Documents

• Resume, Cover Letter

APPLY HERE

About Company

WelbeHealth provides all-inclusive care for seniors, helping them remain in their homes and communities with dignity and support.