Location / Type / Salary

• Global Remote 
• Full-time 
• Competitive Salary

Role of the Job

Primary contact for enterprise accounts, driving adoption, retention, and customer satisfaction for BotCity’s Intelligent Automation platform.

Responsibilities

• Build strong customer relationships and provide proactive support
• Monitor health metrics to identify risks and opportunities
• Conduct regular check-ins and business reviews
• Collaborate with Sales, Product, and Support teams
• Deliver training sessions and maintain documentation

Requirements

• Education Bachelor’s degree or equivalent experience
• Experience 2+ years in customer success/account management (SaaS/B2B)
• Skills communication, relationship-building, upselling experience
• Tools proficiency with Customer Success platforms (e.g., Hubspot)

Benefits

• Flexibility global remote work arrangement
• Growth potential career development opportunities
• Culture innovative, dynamic, and collaborative workplace

Documents

• Resume
• Cover Letter

APPLY HERE

About Company

BotCity is a leading Intelligent Automation platform, empowering 1,000+ enterprises across 73 countries to scale automation initiatives with innovation and customer success at its core.