Job Vacancy: Live Chat Agent
See also Customer Support Associate
Company: Action Roofing Ltd
See also Data Engineer
Location: Remote
See also Business Analyst I
Job Type: Part-time, Full-time
See also VA – Researcher & Content Writer
Pay: $24.13 – $29.05 per hour
See also Social Media Specialist
Job Description:
We’re seeking a dynamic and customer-focused Live Chat Agent to join our team. The ideal candidate will provide exceptional online support and client service through live chat platforms, ensuring a positive experience for our customers.
Responsibilities:
- Respond to customer inquiries via live chat
- Assist customers with product details, order status, and technical issues
- Engage in upselling and cross-selling
- Maintain detailed records of customer interactions
- Collaborate with team members to improve chat processes and customer service strategies
Requirements:
- Customer support experience (1-2 years)
- Strong communication skills in English
- Proficiency with computer systems, including Microsoft Office
- Excellent typing skills with high accuracy and speed
- Ability to handle multiple chats simultaneously
What We Offer:
- Competitive hourly pay ($24.13 – $29.05)
- Opportunity to work remotely
- Engaging work environment with a focus on customer satisfaction
If you’re passionate about providing excellent service through digital channels, apply now!