Payroll Services Officer

Payroll Services Officer (Maternity Cover) – Remote UK | £34,110–£35,055 Salary | IPSA

Are you an experienced payroll professional looking for a rewarding remote opportunity in the UK public sector? The Independent Parliamentary Standards Authority (IPSA) is recruiting a Payroll Services Officer (Maternity Cover) to join its payroll team for a 12-month fixed-term contract.

This is an excellent opportunity for qualified payroll professionals who enjoy delivering outstanding customer service while ensuring MPs and their staff receive accurate and timely payroll support.

Job Summary

• Position: Payroll Services Officer (Maternity Cover)
• Organisation: Independent Parliamentary Standards Authority (IPSA)
• Location: Remote (Anywhere in the UK)
• Salary: £34,110 – £35,055 per year
• Contract Type: Fixed-Term (12 Months)
• Working Pattern: Full-Time
• Vacancies: 1
• Reference Number: 469514
• Application Deadline: 21 July 2026 (1:00 PM)

About IPSA

The Independent Parliamentary Standards Authority (IPSA) is an independent public body responsible for regulating MPs’ business costs and administering the pay and pensions of Members of Parliament and their staff across the United Kingdom.

IPSA is committed to delivering transparent, efficient, and high-quality payroll services while supporting democracy through professionalism, accountability, and excellent customer service.

Salary and Benefits

Successful applicants will receive:

• Salary of £34,110 – £35,055 annually
• Civil Service Pension with 28.97% employer contribution
• 25 days annual leave plus bank holidays
• Annual leave increases to 30 days with service
• Option to purchase additional annual leave
• Flexible and hybrid working arrangements
• Remote working anywhere within the UK
• Learning and development opportunities
• Coaching and career progression support
• Employee Assistance Programme
• Mental Health First Aiders
• Enhanced family leave
• Workplace recognition awards
• Cycle to Work Scheme
• Season ticket and rent deposit loans
• Paid volunteering days
• Inclusive and diverse workplace culture

Overview

As a Payroll Services Officer, you’ll become the first point of contact for payroll enquiries from MPs and their staff.

You’ll ensure payroll is processed accurately, maintain compliance with HMRC regulations, assist customers with payroll issues, and support continuous improvements to payroll systems and services.

This position is ideal for someone who enjoys working in a fast-paced environment where accuracy, communication, and customer service are equally important.

Main Responsibilities

Your duties will include:

• Processing payroll accurately and on schedule
• Maintaining a monthly payroll accuracy target of 99.75%
• Responding promptly to payroll enquiries via phone and email
• Updating payroll records in accordance with HR policies
• Ensuring compliance with HMRC payroll legislation
• Supporting payroll system testing and improvements
• Managing pension auto-enrolment processes
• Advising MPs on staffing budgets and payroll forecasts
• Monitoring budget overspends and assisting with recoveries
• Delivering payroll training sessions and presentations
• Supporting colleagues and contributing to team objectives
• Promoting IPSA’s organisational values

Essential Requirements

Applicants should have:

• Chartered Institute of Payroll Professionals (CIPP) qualification (Associate level or above)
• Strong payroll processing experience within a complex organisation
• Excellent understanding of PAYE and National Insurance calculations
• Knowledge of workplace pension schemes and auto-enrolment
• Current knowledge of HMRC payroll legislation
• Excellent communication and customer service skills
• Strong attention to detail and accuracy
• Advanced Microsoft Excel skills
• Ability to work under pressure and meet deadlines
• Strong teamwork and problem-solving skills

Desirable Skills

Candidates with the following will have an advantage:

• Experience delivering presentations or training
• Experience using Business World (Agresso)
• Experience using CRM systems

Why Join IPSA?

Working at IPSA offers more than just competitive pay.

Employees enjoy flexible working, excellent pension benefits, career development opportunities, and the chance to support one of the UK’s most important public institutions.

If you’re passionate about payroll, compliance, and customer service, this role provides an excellent opportunity to build your public sector career.

Recruitment Process

The recruitment process includes:

• Application submission
• Shortlisting
• Virtual interview via Microsoft Teams

Interview Dates:

• 27 July 2026
• 28 July 2026
• 29 July 2026

Successful applicants will undergo security and background checks before appointment.

Eligibility

Applications are welcomed from eligible individuals who have the legal right to work in the UK, including UK nationals and other applicants who meet the Civil Service nationality requirements.

How to Apply

Interested applicants should submit their application before:

Deadline: 21 July 2026 (1:00 PM)

Apply through the official IPSA recruitment portal before the closing date.