Technical Support Officer – Somerset Council
Employer: Somerset Council
Job Title: Technical Support Officer
Location: Taunton, Somerset, UK
Postcode: TA1 4DY
Salary: £25,989 – £28,142 per annum
Grade: Grade 13
Contract: Permanent
Working Hours: 37 hours per week
Posted: 27 August 2026
Closing Date: 10 September 2026
Sponsorship: Not available
Technical Support Officer Job Opportunity
Somerset Council is recruiting a Technical Support Officer to join its Waste Management Service in Taunton.
This is a permanent, full-time opportunity for an organised and detail-focused professional who can provide effective administrative, customer service and technical support.
The successful candidate will contribute to the smooth delivery of waste collection, recycling and disposal services across Somerset.
About Somerset Council’s Waste Management Service
Somerset Council’s Waste Management Service helps keep communities across the county clean, safe and sustainable.
The service supports:
- Waste collection
- Recycling
- Waste disposal
- Customer support
- Service administration
- Environmental and sustainability initiatives
Key Responsibilities
As a Technical Support Officer, your responsibilities will include:
- Supporting the effective delivery of waste and recycling services.
- Building positive working relationships with residents, contractors and colleagues.
- Responding to enquiries and helping resolve customer issues.
- Maintaining accurate service records and data.
- Providing administrative support to coordinate team activities.
- Supporting planning, performance monitoring and decision-making.
- Contributing to service improvements and sustainability initiatives.
Skills and Experience Required
Candidates should have:
- Experience working in an administrative or business support role.
- Strong organisational and accuracy skills.
- Experience managing records and data.
- Confidence using office systems and software.
- The ability to prioritise workloads and manage competing tasks.
- Strong communication and customer service skills.
- Knowledge of waste management services, or the ability to learn relevant processes, procedures and regulations quickly.
What Somerset Council Offers
Employees can benefit from:
- 25 days annual leave plus bank holidays
- Option to purchase additional annual leave.
- Local Government Pension Scheme (LGPS)
- Flexible and hybrid working arrangements where service needs allow.
- Health and wellbeing support.
- Confidential employee assistance services.
- Paid volunteering opportunities.
Salary and Contract Details
| Job Detail | Information |
|---|---|
| Job Title | Technical Support Officer |
| Employer | Somerset Council |
| Grade | Grade 13 |
| Salary | £25,989 – £28,142 per annum |
| Location | Taunton, Somerset |
| Postcode | TA1 4DY |
| Contract | Permanent |
| Hours | 37 hours per week |
| Posted | 27 August 2026 |
| Closing Date | 10 September 2026 |
| Visa Sponsorship | Not available |
Visa Sponsorship and Right to Work
Important: Somerset Council has confirmed that it is unable to offer sponsorship for this position.
The council can only proceed with candidates who already have the right to work in the UK without requiring visa sponsorship.
If you require employer-sponsored immigration permission to work in the UK, this vacancy is not suitable.
Location
The position is based in Taunton, Somerset, TA1 4DY.
The successful candidate will join Somerset Council’s Waste Management Service and contribute to essential services supporting communities across the county.
Diversity and Inclusion
Somerset Council is committed to creating a workplace where everyone feels valued and respected.
The council welcomes applications from people of all backgrounds and experiences and recognises the contribution that different perspectives make to delivering better services.
Informal Enquiries
For an informal discussion about the role, contact:
Michael Cowdell
Head of Service
Email: michael.cowdell@somerset.gov.uk
Job Description
The official job description is available as:
TR0131 – Technical Support Officer
Applicants should review the complete job description and official vacancy information before applying.
How to Apply
Interested candidates should apply through the official Somerset Council recruitment portal.
Before applying:
- Review the full job description.
- Check that you meet the essential requirements.
- Confirm that you have the right to work in the UK without sponsorship.
- Prepare your application carefully.
- Submit your application before the deadline.
Application Deadline
10 September 2026
Apply early to avoid missing the closing date.
APPLY NOW
Technical Support Officer – Somerset Council
Salary: £25,989 – £28,142 per annum
Contract: Permanent
Hours: 37 hours per week
Location: Taunton, Somerset
Closing Date: 10 September 2026
Frequently Asked Questions
Is the Technical Support Officer job permanent?
Yes. The vacancy is advertised as a permanent position.
How many hours will I work?
The advertised working hours are 37 hours per week.
What is the salary?
The salary is £25,989 to £28,142 per annum.
Where is the job based?
The role is based in Taunton, Somerset, TA1 4DY.
Does Somerset Council offer visa sponsorship?
No. The employer specifically states that sponsorship is not available for this position.
Who can apply?
Candidates who already have the right to work in the UK without requiring visa sponsorship and who meet the role requirements.
When is the closing date?
The closing date is 10 September 2026.
Job Summary
The Technical Support Officer position with Somerset Council offers an opportunity to join a public-sector organisation supporting essential waste and recycling services across Somerset.
The role offers a salary of up to £28,142 per year, a permanent contract, 37-hour working week, pension benefits, annual leave and potential flexible/hybrid working.
Closing date: 10 September 2026.
Important: Visa sponsorship is not available for this position.