Service Support Assistant

Service Support Assistant – SEWAS

Employer: Blaenau Gwent County Borough Council
Location: Ebbw Vale / Mamhilad, Wales
Working arrangement: Part-time, with remote working available
Contract: Permanent
Hours: 22.5 hours per week
Salary: £27,274 per year
Sector: Administration
Closing date: Wednesday 7 October 2026
Interview date: Thursday 29 October 2026

About the Role

Blaenau Gwent County Borough Council is recruiting a Service Support Assistant – SEWAS to join the South East Wales Adoption Service (SEWAS) at Mamhilad.

This is a permanent, part-time position working 22.5 hours per week. The successful candidate will be required to work from the SEWAS office for a minimum of one day per week, with the remaining working arrangement described as remote.

Key Responsibilities

The successful candidate will be responsible for:

• Maintaining electronic filing systems and databases, including Civica and WCCIS.
• Coordinating complex meetings relating to adoption, including Adoption Panels.
• Taking and transcribing minutes from meetings in a timely manner.
• Providing administrative support within a busy adoption service.
• Working independently and meeting required deadlines and timescales.

Requirements

Applicants must have:

• Experience carrying out administrative duties in an office environment.
• The ability to work on their own initiative.
• The ability to meet deadlines and timescales.
• 5 GCSEs at grades A–C or equivalent.
• Typing or keyboarding skills.

NVQ Level 3 or equivalent is desirable, although a commitment to working towards achieving NVQ Level 3 will also be considered.

Pre-Employment Checks

Thorough pre-employment screening will be undertaken as part of the recruitment process.

The successful applicant will be required to complete an application for disclosure of criminal records. The post is exempt from the Rehabilitation of Offenders Act 1974 and includes a comprehensive pre-employment screening process, including a basic disclosure.

Sponsorship

The advert does not state that Skilled Worker visa sponsorship is available for this position. Applicants requiring sponsorship should confirm eligibility directly with Blaenau Gwent County Borough Council before applying.

How to Apply

Applications must be submitted online using the employer’s application process. The council states that CVs submitted without a fully completed online application form will not be accepted.

For further information or an informal discussion about the role, contact Joanne Mirza on 01495 369490.

Closing date: Wednesday 7 October 2026
Interview date: Thursday 29 October 2026

Source: LG Jobs / Blaenau Gwent County Borough Council