Healthcare Support Worker
Employer: London North West University Healthcare NHS Trust
Location: Northwick Park Hospital, Harrow, London
Salary: £30,630 – £32,346 per year, inclusive of HCAS pro rata
Band: Band 3
Contract: Permanent
Working pattern: Full-time
Closing date: 29 September 2026
Reference: 337-NP-9912DG
Visa sponsorship: Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside other applications.
Job Details
London North West University Healthcare NHS Trust is recruiting a Band 3 Healthcare Support Worker to join its Dermatology team at Northwick Park Hospital in Harrow.
The successful candidate will support nurses and clinicians in delivering high-quality patient care within outpatient clinics. The role involves assisting with clinical procedures, supporting patient flow, maintaining clinical areas and equipment, recording basic observations and providing compassionate support to patients.
This is a permanent, full-time Band 3 NHS position with a salary of £30,630 to £32,346 per year, inclusive of HCAS pro rata.
About the Role
The Healthcare Support Worker will work as part of the Dermatology team under the supervision of registered healthcare professionals.
You will help create a safe, efficient and patient-focused environment while supporting patients attending outpatient appointments, consultations and procedures.
The position would suit someone with healthcare experience who understands patient care, communicates effectively and has basic IT skills.
Previous Dermatology or outpatient experience is desirable but not essential.
Key Responsibilities
Your duties will include:
- Supporting patients and providing high-quality care within outpatient clinics.
- Assisting nurses and clinicians with clinical procedures and examinations.
- Recording baseline observations and carrying out blood glucose monitoring.
- Performing urinalysis and BMI measurements.
- Acting as a chaperone and patient advocate during consultations and procedures.
- Supporting patient flow within the department.
- Maintaining appropriate stock levels.
- Keeping clinical areas clean, tidy and properly equipped.
- Cleaning, maintaining and safely storing clinical equipment.
- Reporting equipment faults and other concerns when identified.
- Supporting infection prevention and control procedures.
- Preparing and cleaning patient areas.
- Communicating effectively with patients, visitors and members of the multidisciplinary team.
- Using Trust IT systems for patient administration, admissions, discharges and clinical documentation.
- Taking part in mandatory training, appraisal and continuing professional development.
- Supporting new members of staff within the department.
- Escalating concerns and seeking assistance promptly when necessary to maintain patient safety.
Requirements / Person Specification
Essential requirements:
- Education to GCSE level.
- Previous work experience in a healthcare setting.
- Understanding of patient care.
- Good communication skills.
- Basic IT skills.
- Ability to complete the required Maths and English test.
Desirable requirements:
- NVQ Level 2 in Care or a Care Certificate.
- Previous experience working in Dermatology.
- Previous outpatient experience.
The role requires applicants to demonstrate the appropriate knowledge, communication skills and practical understanding needed to support patients safely under the supervision of registered healthcare professionals.
Salary & Benefits
The position is offered on Agenda for Change Band 3.
Salary: £30,630 – £32,346 per year, inclusive of HCAS pro rata.
The vacancy is permanent and full-time.
The Trust also highlights opportunities for mandatory training, appraisal and ongoing professional development as part of the role.
Working Pattern
- Contract: Permanent
- Hours: Full-time
- Location: Northwick Park Hospital, Harrow, London
Visa Sponsorship / Right to Work
Skilled Worker sponsorship is explicitly addressed in this vacancy.
London North West University Healthcare NHS Trust states that applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Applicants who require sponsorship should still ensure they meet the relevant Skilled Worker and role-specific requirements.
The vacancy also notes that Skilled Worker applicants applying for entry clearance may need to provide criminal record certificates from countries where they have lived for the required period.
A Disclosure and Barring Service (DBS) check is required for this post.
About London North West University Healthcare NHS Trust
London North West University Healthcare NHS Trust cares for people across Brent, Ealing, Harrow and surrounding areas.
The Trust has more than 8,200 clinical and support staff serving a diverse population of almost one million people.
Its major services include:
- Northwick Park Hospital – providing a broad range of acute services, including a major emergency department and specialist stroke and rehabilitation services.
- St Mark’s Hospital – an internationally recognised specialist centre for bowel disease.
- Ealing Hospital – providing district general hospital services, emergency care and specialist services.
- Central Middlesex Hospital – a planned care site with surgical and outpatient services alongside an urgent care centre.
The Trust is also a university teaching NHS trust, supporting the training of future clinicians and contributing to research.
Application / Selection Process
Applicants should apply through the official NHS Jobs vacancy.
The recruitment process includes an interview, and applicants must meet the essential requirements outlined in the person specification.
The vacancy also requires a Maths and English test.
Official application:
https://www.jobs.nhs.uk/candidate/jobadvert/C9337-26-0730/ats-direct-apply
Deadline
The closing date for applications is 29 September 2026.
Applicants interested in the position should submit their application before the closing date.
Frequently Asked Questions
Is Skilled Worker visa sponsorship available for this job?
The advert states that applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside other applications.
What is the salary?
The salary is £30,630 to £32,346 per year, inclusive of HCAS pro rata.
What NHS Band is the role?
This is a Band 3 Healthcare Support Worker position.
Where is the job based?
The position is based at Northwick Park Hospital, Watford Road, Harrow, HA1 3UJ, United Kingdom.
Is the position permanent?
Yes. The vacancy is offered on a permanent, full-time basis.
Is previous healthcare experience required?
Yes. Previous work experience in a healthcare setting is listed as an essential requirement.
Is Dermatology experience required?
Previous Dermatology experience is listed as desirable, rather than essential.
What qualifications are required?
The essential requirements include education to GCSE level, healthcare work experience, an understanding of patient care, good communication skills and basic IT skills. A Maths and English test is also required.
An NVQ Level 2 in Care or Care Certificate is desirable.
Is a DBS check required?
Yes. The vacancy is subject to a Disclosure and Barring Service check.
How do I apply?
Applications should be submitted through the official NHS Jobs application page for the vacancy.
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