System Analyst / Designer

Electronic Health Records (EHR) System Analyst / Designer – UCLH NHS Foundation Trust

University College London Hospitals NHS Foundation Trust (UCLH) is recruiting two Electronic Health Records (EHR) System Analysts / Designers to join its digital healthcare team in London.

This is an opportunity for experienced IT and healthcare professionals to work with Epic Electronic Health Record systems, supporting digital transformation, improving hospital workflows and developing patient access services.

The positions are permanent and full-time, with hybrid working arrangements. Skilled Worker visa sponsorship is available for eligible applicants.

Job Overview

• Employer: University College London Hospitals NHS Foundation Trust (UCLH)
• Job Title: Electronic Health Records (EHR) System Analyst / Designer
• Salary: £58,133 – £65,261 per year (inclusive of HCAS)
• Pay Band: Band 7 (Band 6 initially for applicants without Epic certification)
• Location: 250 Euston Road, London, NW1 2PG
• Contract: Permanent
• Working Pattern: Full-time
• Working Arrangement: Hybrid – minimum one day on-site per fortnight
• Number of Vacancies: 2
• Visa Sponsorship: Skilled Worker sponsorship applications are welcome and will be considered.
• Closing Date: 15 November 2026
• Reference: 309-UCLH-8387736-A

About the Role

UCLH is looking for two professionals to join its Electronic Health Record (EHR) team within the Patient Access and Flow (PA&F) department.

The successful candidates will support the Patient Self-Scheduling through MyCareUCLH (MyChart) Programme and the core Patient Access and Flow teams.

You will work alongside experienced analysts supporting UCLH’s Epic EHR system and its wider digital healthcare partnerships.

The team works with several Epic applications, including:

• Springboard
• Cadence
• Grand Central
• Prelude
• Welcome
• MyChart

The team also supports the Royal National Orthopaedic Hospital (RNOH) and contributes to future Epic Connect partnerships.

Applicants who have a preference for a particular area should indicate this at the beginning of their personal statement.

Main Responsibilities

Your responsibilities will include:

• Working closely with clinical, administrative and managerial teams to understand existing processes.
• Analysing hospital workflows and helping departments agree on clinical best-practice standards.
• Configuring and modifying Epic systems to support agreed working practices.
• Providing specialist application support to end-users.
• Attending regular meetings with departmental leads, super-users and subject matter experts.
• Investigating and resolving system incidents.
• Supporting system upgrades and introducing new features and functionality.
• Identifying opportunities to improve healthcare services through digital technology.
• Supporting system go-lives and upgrades, including participating in a 24/7 and/or on-call rota when required.

Salary and Epic Certification Requirements

The starting salary and band depend on your existing Epic certification.

• Applicants with existing Epic certification: Will be employed at Band 7.
• Applicants without Epic certification: Will initially join at Band 6 and undertake training to obtain the required certification.

Successful candidates without certification will receive support from their manager and team throughout the training process.

They will be expected to achieve certification or demonstrate the required proficiency within their six-month probation period.

Applicants without Epic certification must also complete an Epic aptitude assessment known as the Sphinx test before interview.

Essential Qualifications and Experience

Applicants must demonstrate the following:

Qualifications and Knowledge

• Master’s-level education, an equivalent professional qualification with professional registration, or equivalent experience.
• Excellent operational knowledge of the relevant area, including policies and procedures.
• Epic certification (or the ability to undertake the required certification process).

Experience

• Experience working in an IT or software configuration environment.
• Ability to work effectively within demanding project environments.
• Experience working in complex organisational and cultural environments.
• Understanding of clinical, administrative or operational workflows within a hospital environment.
• Knowledge of medical terminology.
• Experience supporting change management.

Previous NHS or healthcare experience is desirable.

Skills and Abilities

• Ability to analyse complex problems and document workflows.
• Strong analytical, organisational and project management skills.
• Ability to identify opportunities for service improvement.
• Experience maintaining issue logs and working to project plans.
• Ability to prioritise workloads and meet tight deadlines.
• Confidence working independently and collaboratively across different teams.
• Good knowledge of Microsoft Outlook, Word, Excel and PowerPoint.
• Ability to present information and communicate knowledge clearly.
• Advanced keyboard skills.

Communication and Leadership

• Excellent written and verbal communication skills.
• Ability to communicate effectively with clinical staff, managers and external suppliers.
• Confidence negotiating with and motivating clinical staff, medical consultants and senior managers.
• Ability to make decisions involving complex information and competing options.

Applicants must also demonstrate an understanding of Equality, Diversity and Inclusion and the NHS’s responsibilities under the Equality Act 2010 and Public Sector Equality Duties.

Hybrid Working Arrangement

This is a hybrid position.

Successful candidates must attend the workplace for at least one day per fortnight, although additional on-site attendance may be required depending on business needs.

The arrangement may suit professionals looking for NHS digital and healthcare IT opportunities with some flexibility around workplace attendance.

Visa Sponsorship for International Applicants

Skilled Worker visa sponsorship applications are welcome.

UCLH confirms that applications from candidates who require current Skilled Worker sponsorship to work in the UK will be considered alongside other applications.

This makes the vacancy worth considering for eligible international applicants with the required qualifications, experience and technical skills.

Applicants should review the current UK immigration requirements before applying.

Additional Information

• The position is subject to a Disclosure and Barring Service (DBS) check.
• Applicants without Epic certification must complete the Sphinx aptitude assessment before interview.
• Successful uncertified applicants will receive training and support towards Epic certification.
• Some out-of-hours or on-call support may be required during system go-lives and upgrades.

How to Apply

Interested candidates should submit their applications through the official NHS Jobs recruitment portal.

Applicants should clearly indicate their preferred area of work at the beginning of their personal statement if they have a preference.

Closing date: 15 November 2026.

Employer Information

University College London Hospitals NHS Foundation Trust (UCLH)

UCLH is one of the UK’s leading complex acute and specialist NHS trusts, providing services to patients locally, nationally and internationally.

Its services cover areas including women’s health, cancer, neurological conditions, gastrointestinal disease, infection and specialist medicine.

The Trust operates across eight hospital sites and is committed to delivering high-quality patient care, education and world-class research.