Technical Support Officer – Liverpool City Council
Liverpool City Council is recruiting a Technical Support Officer to join its Planning and Building Control Service in Liverpool. This is a 6-month fixed-term, full-time position focused on data capture, data cleansing, technical administration and supporting planning and building control functions.
The role offers a salary of £28,153 to £32,046 per year, with 35 hours per week and an agile, fully flexible working arrangement.
Important: This is not an ICT job, despite the job title. The position is focused on technical and administrative support within the Planning and Building Control Service.
Job Details
- Job Title: Technical Support Officer
- Employer: Liverpool City Council
- Location: Cunard Building, Water Street, Liverpool, UK
- Salary: £28,153 – £32,046 per year
- Contract: Fixed-term, 6 months
- Working Hours: 35 hours per week
- Working Pattern: Full-time
- Office Basis: Agile, fully flexible
- Job Category: Planning and Building Control
- Business Unit: City Development
- Job Reference: liverpoolcitycouncil/TP/692/2252
- Posted: 21 September 2026
- Closing Date: 5 October 2026
- Interview: Week commencing 19 October 2026
- Interview Format: Face-to-face, competency-based
About the Role
The Technical Support Officer will work within Liverpool City Council’s Planning and Building Control Service as part of a skilled technical support team.
The initial six-month project will involve working across several in-house systems to capture, analyse, cleanse and interpret data. The successful candidate will also provide administrative and technical support to help the service operate efficiently and deliver a customer-focused service.
The team plays an important role in validating and processing planning and building control applications, land charge enquiries and other functions across the service.
This is a customer-focused position supporting the Council’s aim of providing a modern and business-friendly planning service.
Key Responsibilities
The Technical Support Officer will be expected to:
- Capture and maintain data across relevant Council systems.
- Analyse, cleanse and interpret data accurately.
- Provide technical and administrative support to the service.
- Work flexibly across different functions undertaken by the team.
- Support the validation and processing of planning and building control applications.
- Assist with land charge enquiries.
- Help maintain an effective, efficient and customer-focused service.
- Complete work within required timescales.
- Contribute to the wider objectives of the Planning and Building Control Service.
Requirements / Person Specification
Applicants should have demonstrable knowledge and experience relevant to a technical support and administrative environment.
The role requires:
- Knowledge and competencies associated with NVQ Level 3 in Administration or Business Studies.
- Proven experience of working in a busy office environment.
- Ability to work accurately with data.
- Experience or ability to undertake data capture and data cleansing.
- Ability to analyse and interpret information.
- Strong organisational and administrative skills.
- Ability to work flexibly across different service functions.
- A customer-focused approach.
- Ability to work effectively within required timescales.
Salary & Benefits
Liverpool City Council offers a range of benefits, including:
- Salary of £28,153 – £32,046 per year.
- At least 27 days’ annual leave, plus bank holidays, increasing to 32 days after five years’ service, pro rata where applicable.
- Option to purchase additional annual leave.
- Agile working under the Council’s “Flexibility First” approach.
- Membership of the Local Government Pension Scheme.
- Option to join the AVC Scheme.
- Learning, training and career development opportunities.
- Health and wellbeing support, including an Employee Assistance Programme.
- Cycle to Work Scheme.
- Travel Pass Scheme.
- Drive Time salary sacrifice car lease scheme.
- Family-friendly policies with enhanced leave.
- Discounted gym memberships.
- Employee Volunteering Scheme.
- Medicash.
Working Pattern
This is a full-time, fixed-term role working 35 hours per week.
The contract is initially for six months and has been created for limited specialist project work. The contract will end six months after the successful candidate’s start date.
The role is based at the Cunard Building, Water Street, Liverpool, with an agile and fully flexible office basis.
Visa / Right-to-Work
Liverpool City Council states that eligibility to work in the UK will be checked during the final stages of recruitment.
Applicants must either already have the right to work in the UK before employment begins or meet the Home Office requirements for visa sponsorship.
However, the employer specifically advises that this role does not meet the requirements for a Skilled Worker visa under the relevant UK immigration occupation requirements.
Applicants who require sponsorship should therefore carefully check their eligibility before applying. The vacancy should not be treated as a Skilled Worker sponsorship opportunity.
Application / Selection Process
Applications are submitted through Liverpool City Council’s recruitment system, Tribepad.
Candidates should complete their full profile, including their work and education history. Recruitment communications, including interview invitations for shortlisted candidates, will be sent to the email address registered with Tribepad.
The selection process will include a face-to-face competency-based interview.
- Closing date: Midnight, Monday 5 October 2026
- Shortlisting: Week commencing 12 October 2026
- Interview: Week commencing 19 October 2026
Liverpool City Council reserves the right to close the vacancy early. Applicants are therefore encouraged to apply well before the closing date.
For an informal discussion about the role, applicants can contact Pete Flynn at Pete.Flynn@liverpool.gov.uk.
Equality, Diversity & Reasonable Adjustments
Liverpool City Council states that it is committed to developing a workforce that represents the communities it serves and appointing candidates based on their skills, experience, qualifications and abilities.
Candidates who require reasonable adjustments under the Equality Act 2010, such as an alternative application format or additional time to complete an application, can contact recruitment@liverpool.gov.uk.
Closing Date
5 October 2026 at midnight
As the Council may close the vacancy early, candidates are encouraged to submit their application in advance.
Related UK Jobs
Applicants interested in planning, building control, local government and council careers may also wish to explore other UK vacancies listed on TRHNP.