Business Analyst

Business Analyst – Department for Work and Pensions

The Department for Work and Pensions (DWP) is recruiting Business Analysts to join DWP Digital, with 15 permanent positions available across several UK locations.

The roles cover areas including Debt, Health & Disability Services, Working Age Services and Hybrid Cloud, offering an opportunity to contribute to digital services used by millions of people across the UK.

Job Details

• Employer: Department for Work and Pensions (DWP)
• Job title: Business Analyst
• Reference: 482778
• Salary: £44,447 – £46,547 per year
• Grade: Senior Executive Officer (SEO)
• Contract: Permanent
• Working pattern: Full-time, part-time, flexible working and job share
• Number of vacancies: 15
• Business area: DWP Digital
• Locations: Birmingham, Blackpool, Leeds, Manchester, Newcastle and Sheffield
• Closing date: 19 October 2026 at 11:55 pm

Visa Sponsorship

DWP states that sponsorship requests may be considered in line with current DWP guidance and Home Office policy, but sponsorship cannot be guaranteed.

The advert strongly recommends that applicants seeking visa sponsorship consult an immigration specialist or qualified adviser to assess their eligibility before applying.

This means applicants should not assume that Skilled Worker sponsorship will be available for this vacancy.

About the Role

As a Business Analyst, you will work within multidisciplinary digital teams to help turn business and user needs into effective technical solutions.

You will contribute throughout the product delivery lifecycle, working in Agile environments and collaborating with technical and business stakeholders to improve services and deliver meaningful outcomes.

The successful candidates will work across areas including:

• Debt
• Health & Disability Services
• Working Age Services
• Hybrid Cloud

The role also provides opportunities to develop within DWP’s established Business Analysis profession, with access to experienced Senior and Lead Business Analysts, coaching, mentoring and a professional community of practice.

Regular travel to other DWP digital hubs may be required, with the frequency discussed during the recruitment process.

Key Responsibilities

You will:

• Work within transformational multidisciplinary teams using Agile methodologies.
• Communicate effectively with technical and business stakeholders.
• Translate business problems and user needs into detailed requirements and backlogs.
• Support Product Managers with prioritisation, epics, features and user stories.
• Research and analyse business processes and activities.
• Use appropriate business analysis techniques to model existing and new processes.
• Lead workshops, interviews and other investigation activities.
• Develop your knowledge of Business Analysis and Agile principles, tools and techniques.
• Contribute to the wider Business Analysis community.
• Coach, mentor and share knowledge with other colleagues.

Essential Experience

Applicants should demonstrate:

• Significant experience across the full breadth of the Business Analyst role.
• Experience using a wide range of analysis techniques to understand problems and user or business needs.

The application should clearly demonstrate how your experience meets these essential criteria.

Technical Skills

Candidates will be assessed against:

• Defining and managing business needs, user needs and requirements
• Stakeholder relationship management
• Business Modelling

Hybrid Working

The role may support hybrid working, with employees working part of the week from a DWP office and part from home.

Where hybrid working is suitable, employees will normally be required to spend a minimum of 60% of their contracted working hours in their DWP office.

The contractual workplace will be the relevant DWP office.

Locations

Positions may be based in:

• Birmingham
• Blackpool
• Leeds
• Manchester
• Newcastle
• Sheffield

For Newcastle, successful candidates will initially be based at Benton Park View before the role moves to 1 Pilgrim Place in Newcastle city centre by the end of 2027.

For Sheffield King’s Court, roles will initially be based at King’s Court before moving to 1 West Bar by early 2028.

Salary and Benefits

The salary is £44,447 to £46,547 per year, depending on skills and experience.

DWP also contributes towards the Civil Service Defined Benefit Pension Scheme, with the advert stating an employer contribution of £12,876 based on the advertised salary.

Other benefits include:

• At least 25 days’ annual leave on entry, increasing to 30 days with service
• 9 days of public and privilege leave
• Flexible working arrangements
• Job sharing, flexi-time and compressed hours
• Interest-free season ticket loans
• Cycle to work scheme
• Employee discount scheme
• Employee Assistance Programme
• Family-friendly policies
• Funded learning and development
• Professional qualifications and accreditations
• Coaching and mentoring opportunities
• Access to staff networks and wellbeing programmes

Application and Selection Process

The vacancy uses the Civil Service Success Profiles recruitment process and will assess Ability, Experience and Technical Skills.

The first stage includes:

1. Personal details application form
2. Civil Service Verbal Test

Candidates who successfully complete the test will then complete their employment history and a personal statement of up to 500 words.

The personal statement should provide examples demonstrating how you meet the essential criteria.

The initial sift will focus on the lead criterion:

Significant experience of working across the full breadth of the Business Analyst role.

Candidates who pass the initial sift will proceed to the full sift.

Successful candidates will be invited to a video interview via Microsoft Teams. Interviews are expected to take place from late November 2026.

Interview candidates will receive the interview questions at least 5 days before the interview.

Important Application Information

Applicants should ensure that their employment history and personal statement are based entirely on their own experience.

DWP states that personal details such as your name, contact details and address must be removed from the employment history and personal statement. Applications containing personal details may be withdrawn.

The department also has specific guidance regarding the use of generative AI during recruitment. Any examples used in the application must be truthful, accurate and based on the applicant’s own experience.

Closing Date

Apply by 11:55 pm on Monday 19 October 2026.

Applicants completing the online verbal test are advised to do so as soon as possible, with 24–48 hours recommended after receiving the invitation.

There is also scheduled maintenance affecting the online testing system between 4 pm and 7 pm on 11 October 2026.

Security and Eligibility

Successful applicants will be required to undergo the relevant pre-employment checks, including a basic or equivalent criminal record check and baseline personnel security standard checks.

The vacancy is broadly open to eligible UK nationals, Irish nationals, certain Commonwealth nationals with the right to work in the UK, eligible EU/EEA/Swiss nationals and other groups meeting the Civil Service nationality requirements.

How to Apply

Applications should be submitted through the official Civil Service Jobs vacancy.

Job reference: 482778

Source: Civil Service Jobs / Department for Work and Pensions