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Project Support Officer

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Project Support Officer – UK Health Security Agency (UKHSA)

Visa Sponsorship: Applications from candidates requiring Skilled Worker sponsorship are welcome and will be considered. Sponsorship is not guaranteed and will depend on eligibility and the employer’s assessment.

The UK Health Security Agency (UKHSA) is recruiting a Project Support Officer to support projects within its Regions Data Science and Epidemiology Data Science Unit. This permanent opportunity is suitable for candidates with project support experience, strong organisational skills and the ability to work with digital tools, data and a range of stakeholders.

Closing date: 25 October 2026.

Job Overview

  • Job title: Project Support Officer
  • Employer: UK Health Security Agency (UKHSA)
  • Salary: £33,422–£45,353 per year, depending on location
  • Grade: Higher Executive Officer (HEO)
  • Contract: Permanent
  • Working pattern: Full-time, part-time, job share or flexible working
  • Locations: Birmingham, Leeds, Liverpool or London (Canary Wharf)
  • Working arrangement: Hybrid, with at least 60% of contractual hours spent on-site
  • Job reference: 919-JP-306146-EXT
  • Date posted: 9 October 2026
  • Closing date: 25 October 2026

Salary by Location

The salary range depends on the office location:

  • National locations: £33,422–£40,731 per year
  • Outer London: £35,587–£43,244 per year
  • Inner London: £37,749–£45,353 per year

Salary offers are normally made at the minimum of the relevant grade, although flexibility may be possible in exceptional circumstances.

About the Role

The Project Support Officer will help ensure projects run smoothly by supporting Senior Project Managers and Project Leads. The work involves coordinating project activities, maintaining management processes and helping teams deliver their objectives.

See also Head of Sales

Working within a Digital, Data and Technology (DDaT) environment, the successful candidate may support project governance, reporting, risk management, digital and data coordination, stakeholder engagement and service delivery.

The role follows the Government Project Delivery Profession’s Project Support Officer profile and aligns with the Project Delivery Capability Framework.

Key Responsibilities

The successful candidate will be expected to:

  • Planning and scheduling: Maintain systems and processes that support effective project planning and scheduling.
  • Project monitoring and reporting: Maintain project controls, track progress and prepare performance reports for project managers.
  • Project administration: Coordinate administrative activities and monitor compliance with relevant departmental policies.
  • Resource management: Support workforce planning, resource allocation and the procurement of supplies and services within delegated financial limits.
  • Stakeholder engagement: Maintain professional relationships with internal and external stakeholders, coordinate communications and act as a contact point where required.
  • Financial management: Monitor project expenditure, contribute to budgets and business cases, and maintain accurate asset records.
  • Risk and issue management: Identify potential risks, work with relevant colleagues and escalate concerns when necessary.
  • Digital project support: Depending on business needs, assist with Jira workflows, Confluence knowledge management, project governance, assurance and data-related activities.
  • Continuous improvement: Promote good practice and lessons learned to improve project delivery.

These duties may vary according to business requirements.

Essential Requirements

Applicants should demonstrate:

  • Working knowledge of project or programme environments, including planning, scheduling, resource management, risk and issue management, change control, governance, project methodologies and assurance.
  • Strong written and verbal communication skills, including the ability to challenge constructively and ensure accurate information is provided at the right time.
  • Excellent interpersonal skills and the ability to build effective relationships with different stakeholders.
  • The ability to work under pressure, manage multiple tasks and maintain attention to detail.
  • Experience using digital tools and data analytics to support project decision-making.
  • Experience promoting best practice and sharing lessons learned to support continuous improvement.
  • Strong Microsoft Office skills, particularly Excel, Word and PowerPoint.

Application and Selection Process

The recruitment process uses the Civil Service Success Profiles framework and assesses behaviours and technical skills.

See also Social Worker

Stage 1: Application and sift

Applicants must complete the online application form, including a detailed employment and activity history. CV uploads will not be accepted.

You must also submit a supporting statement of no more than 300 words, explaining how your skills, knowledge and experience meet the seven essential criteria.

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Applications will be assessed using the information in the application form and supporting statement. If application numbers are high, candidates may be grouped according to how many essential criteria they meet.

Shortlisting may focus particularly on:

  • Project or programme knowledge, including planning, scheduling, resources, risks, issues, change control, governance, methodologies and assurance.
  • The ability to use digital tools to support effective project decisions.

Successful applicants will progress to interview and assessment.

Stage 2: Remote interview

Interviews will take place remotely through Microsoft Teams and are expected to be held in early November 2026, although dates may change.

The behaviours assessed will be:

  • Working Together — lead behaviour
  • Communicating and Influencing
  • Delivering at Pace

Candidates must also prepare a one-page A4 document demonstrating one of the following:

  1. A project status report.
  2. An extract from a RAID log (risks, assumptions, issues and dependencies).
  3. An excerpt from a project plan.
  4. A brief summary of concerns, risks, issues or dependencies to raise with a Senior Project Manager or Project Lead, including recommended actions.

The document must be emailed to sarah.patel@ukhsa.gov.uk at least three days before the scheduled interview. It will be used to assess technical skills.

Visa Sponsorship and Eligibility

UKHSA explicitly states that applications from people who require current Skilled Worker visa sponsorship are welcome and will be considered alongside other applications.

This makes the vacancy relevant to eligible applicants seeking UK Skilled Worker sponsorship. However, being invited to apply does not guarantee a Certificate of Sponsorship or visa approval. Applicants should confirm that they meet the applicable immigration and role requirements.

The vacancy is open to external applicants, including people outside the Civil Service.

Successful candidates must pass a basic Disclosure and Barring Service (DBS) check and meet the Basic Personnel Security Standard.

Applicants who have lived overseas for the required periods may also need to provide criminal record certificates in accordance with UK requirements.

Important Information

UKHSA has advised that its Digital and Data Directorate is reviewing its Target Operating Model. Some roles may be affected by future organisational changes, and updates will be shared as they become available.

The organisation promotes equality, diversity and inclusion and encourages applications from people of all backgrounds.

How to Apply

Interested candidates should review the official vacancy, check the essential criteria and prepare their application and 300-word supporting statement before the deadline.

Closing date: 25 October 2026.

Contact for Enquiries

Contact: Sarah Patel, Senior Project Manager
Email: sarah.patel@ukhsa.gov.uk

 

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